Enate Blue Prism Connectors

Latest Enate Blue Prism Connector

Connector V3.7

Changes made as part of this release are:

Bug fixed related to “AddPacketCommunication” activity.

Here is the user manual for V3.7:

Here is a link to download the V3.7 Blue Prism Enate VBO to connect to Enate:

Connector V3.6

In sync with the release of version 2022.5 of Enate and the customer GUID field in the /Packet/GetContexts API being made mandatory, the GetTicketProcess, GetCaseProcess, GetCaseProcesses and GetCaseAttribute activities have been updated.

Note that for the GetCaseProcesses activity, the Customer Name property has now been made mandatory.

This version of the Blue Prism connector only works with version 2022.4 and above of Enate

Here is a link to download the V3.6 Blue Prism Enate VBO to connect to Enate:

https://media.enate.net/Integrations/RPA/BluePrism/EnateConnectorV3.6.bprelease

Here is the user manual for V3.6:

Previous Enate Blue Prism Connectors

Connector V3.1

Enate Blue Prism Connector version 3.1 gives you the ability to set the status of Actions/Tickets through separate activities.

Here is a link to download the latest Blue Prism Enate VBO to connect to Enate:

Enate Connector V3.1.bprelease

Here is the user manual for V3.1:

Connector V13

The key updates for V13 are:

Ability to add file tags and contact tags to Cases and Tickets
Ability to launch a Case linked to a Schedule
Ability to launch ad-hoc Actions
Ability to extracting communications and saving the communication attachments locally
Ability to attaching files to Cases, Tickets and Actions