Case Conditionality - Formatting Examples
See below some formatting directions to help when building conditions within your Case flows.
Using a Date / Time in a Condition
Format to enter in value column: new DateTime(yyyy,MM,dd,hh,mm,s)
EX: new DateTime(2020,05,30,12,00,00)
Using a Date in a Condition
Format to enter in value column: new DateTime(yyyy,MM,dd)
EX: new DateTime(2020,05,26)
Using Short Text in a Condition
Format to enter in value column: “String”
EX: “To test Short text 1”
Using Long Text in a Condition
Format to enter in value column: “String”
EX: "To test long text 1"
Using a Decimal Number in a Condition
Format to enter in value column: x.yM
EX: 1.2M
Using a Whole Number in a Condition
Format to enter in value column: X
EX: 10
Using a Boolean (Checkbox) in a Condition
Format to enter in value column: true/false
EX: true
Using a Multi-level List in a Condition
Format to enter in value column: “Level1.Level2.Level3”
EX: "CONTACT NO.HOUSE.1234567"
Note: if you have only configured two levels that a dot should be placed after the second value (see below example).
Using a List in a Condition
Format to enter in value column: “String”
EX: "Blackberry"
Using an Email in a Condition
Format to enter in value column: “Email Address”
EX: "jhon@gmail.com"
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