> For the complete documentation index, see [llms.txt](https://docs.enate.net/enate-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-evaluate-thank-you-emails-thank-you-email-evaluation.md).

# Auto-evaluate 'Thank You' emails -Thank You Email Evaluation

## Overview

Our 'Thank You Email Evaluation' pattern, available in [Marketplace](/enate-help/builder/builder-2021.1/integrations-marketplace.md) in Builder automatically detects whether incoming emails to a resolved work are just simple 'thank  you emails', and if so then have them automatically moved back to a state of 'resolved' without agent users having to manually perform such repetitive checks. **Importantly, the 'Resolved' date of the work item remains as-is, i.e. it is unchanged when EnateAI automatically re-resolves the work item.**

This pattern is available via the following providers:

* [EnateAI](#enateai-setup)
* [UiPath Communications Mining](#uipath-communications-mining-setup)

{% hint style="info" %}
Note that this will not change or reset the due date of the work item.
{% endhint %}

## EnateAI Setup

EnateAI is a zero configuration option supplied by Enate which is a simple click to activate.

<figure><img src="/files/Waq0XmvLNIbTG1dKnmRR" alt=""><figcaption></figcaption></figure>

## UiPath Communications Mining Setup

UiPath Communications Mining provides communication analysis and to help automate your processes.&#x20;

The following video takes you through how to setup UiPath Communications Mining for 'thank you' email evaluation.

{% embed url="<https://enate.cdn.spotlightr.com/watch/MTM4ODM2MQ==>" %}


---

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