# Auto-classify emails - Email Classification

## Overview

Our email classification pattern, available in [Marketplace](https://docs.enate.net/enate-help/builder/builder-2021.1/integrations-marketplace) in Builder enables the automatic classification and categorization of Tickets, without agents having to do this manually so that by the time an agent picks a Ticket it up, it's already where it needs to be. 

This pattern is available via the following providers:

* [EnateAI](#enateai-setup)
* [UiPath Communications Mining](#uipath-communications-mining-setup)

## EnateAI Setup

EnateAI is a zero configuration option supplied by Enate which is a simple click to activate.

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## UiPath Communications Mining Setup

UiPath Communications Mining provides communication analysis and to help automate your processes.&#x20;

The following video takes you through how to setup UiPath Communications Mining for email classification.

{% embed url="<https://enate.cdn.spotlightr.com/watch/MTM5MDg3NA==>" %}