> For the complete documentation index, see [llms.txt](https://docs.enate.net/enate-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-classify-emails-email-classification.md).

# Auto-classify emails - Email Classification

## Overview

Our email classification pattern, available in [Marketplace](/enate-help/builder/builder/integrations-marketplace.md) in Builder enables the automatic classification and categorization of Tickets, without agents having to do this manually so that by the time an agent picks a Ticket it up, it's already where it needs to be. 

This pattern is available via the following providers:

* [EnateAI](#enateai-setup)
* [UiPath Communications Mining](#uipath-communications-mining-setup)

## EnateAI Setup

EnateAI is a zero configuration option supplied by Enate which is a simple click to activate.

<figure><img src="https://3859925423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWYnDNwe3Cuo4zlGbs5-887967055%2Fuploads%2Fx3esvfCkT5WjLBYakZdC%2FEmail%20Classification%20Activate.png?alt=media&amp;token=f6decf0d-580d-4d26-825c-2d5f6d823995" alt=""><figcaption></figcaption></figure>

## UiPath Communications Mining Setup

UiPath Communications Mining provides communication analysis and to help automate your processes.&#x20;

The following video takes you through how to setup UiPath Communications Mining for email classification.

{% embed url="<https://enate.cdn.spotlightr.com/watch/MTM5MDg3NA==>" %}


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