EnateAI - Email Data Extraction

Our 'Email Data Extraction' pattern, available in Marketplace in Builder auto-populates important information from emails into custom cards in your Tickets and Cases, saving agents from having to do this manually.

Setup

EnateAI is a zero configuration option supplied by Enate which uses our own Azure hosted OpenAI Instance for the GPT3 Engine.

This instance is shared with anyone that enables EnateAI so if you have high volume/high demand then you may be better off configuring your own Azure Open AI instance and using an Azure Open AI Adapter Version.

The setup of EnateAI - Email Data Extraction is super simple - simply click to activate.

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