User Management
You can access User Management from the toolbar link:
This will bring up the User Management screen, which consist of four main tabs:
- Self Service Users - Note that the Self Service Users page will only appear if you have a Self Service instance configured.
- Permissions
Here you can:
- View lists of Service Agents, Robots and Self Service Users
- Create, edit and delete Service Agents, Self Service Users and Robots.
- Create, edit and delete User Groups to control permissions
- Reset user passwords and remove users and Robots.
Last modified 2mo ago