Links

User Management

Overview

You can access User Management from the toolbar link:
This will bring up the User Management screen, which consist of four main tabs:
Here you can:
  • View lists of Service Agents, Robots and Self Service Users
  • Create, edit and delete Service Agents, Self Service Users and Robots.
  • Create, edit and delete User Groups to control permissions
  • Reset user passwords and remove users and Robots.