Potential Validation Errors for Bulk Creation of Work Items

Error Area

Description

Status Error

"not_valid": "Data not valid or Something went wrong"

When wrong information is input into a cell, so work items are not able to be created

"completed": "Completed"

When work items are successfully created

"in_progress": "In progress"

When work item creation is in progress

Error

"1": "Uploaded file is not a *.xls or *.xlsx file"

When the upload file format is other than .xls or .xlsx file

"3": "Workbook has multiple worksheets. Only first sheet will be processed"

When the same file has multiple sheets of work data to be processed

"5": "Master Process Instance not live"

When the process instance is not live or the versions are draft

"101": "Worksheet is missing the required column '{{v0}}'"

When the excel sheet does not have required column to process work items

"102": "Column '{{v0}}' is of type '{{v1}}' which is not supported in Bulk Create"

When we use unsuported dat types like Entity relastionship , Table

"103": "No field found to link Column '{{v0}}' to"

When Validate bulk create api is not able to map the column data with the system data

"200": "Creation of a schedule-driven Case is not supported"

When a Case is linked to schedules and use the Case in the excel

"300": "Title is not unique in file"

When uploaded file has same title for multiple work items in the file

"301": "Title is not unique"

When uploaded file has same title that is already created in system

"302": "Value is blank and column is required"

When there are no input values for mandatory fields

"303": "Value in not valid for data type '{{v0}}'"

When custom field cannot input the particular data or data is not related to custom field

"304": "No person could be found from email address"

When we input a wrong email id or email id is not present in the system

"305": "Customer not found or you do not have permission to see it"

When we input a wrong Customer name or we don’t access to create work items under particular customer

"306": "Contract not found under Customer or you do not have permission to see it"

When we input a wrong Contract name or we don’t access to create work items under particular customer

"307": "Service not found under Contract or you do not have permission to see it"

When we input a wrong service name or we don’t access to create work items under particular Contract

"308": "Process not found under Service or you do not have permission to see it"

When we input a wrong Process name or we don’t access to create work items under particular service

"309": "Ticket Category not found"

When we input wrong tickect category value

"310": "Value is not valid for list"

When the input value doesn’tmatch the configured list/Multi level List data

UI ERROR

"1001": "There are no valid items to process."

Where there is no data to process in excel

"1002": "All valid items have been processed."

When all the valid work items are created

"file_upload_limit": "{{name}} is bigger than the server limit ({{limit}})"

When the uploaded file size is larger than the system configured upload limit

"file_upload_failure": "Failed to upload file"

when file upload is failed

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