Useful videos of Enate Builder and Work Manager from Enate's Youtube Channel
Custom Card Introduction and Capabilities.pdf
Custom Card Introduction and Capabilities
Ticket Vs Case - Explainer.pptx
Tickets vs Case - Explainer
Ticket Vs Case - Quick Explainer.pptx
Tickets vs Case - Quick Explainer
Tableau reports showcasing some of the repors available as standard with Enate:
The Enate Data Dictionary explains every table in the Enate Data Warehouse database. You'll need this when building bespoke reporting solutions that incorporate Enate Data:
Useful documents to help you with implementation projects and design workshops.
The Solutioning Journey is a document which explains the various stages during a typical Enate implementation project.
Solutioning Journey Document.pdf
These template documents are useful when running an Enate implementation project.
Project Plan Template.xlsx
Project Plan Template
Case Configuration Template.xlsx
Case Configuration Template
Ticket Configuration Template.xlsx
Ticket Configuration Template
An example of the kind of simple workflow document you may encounter as part of the a customer implementation workshop.
Invoice Workflow Process Scenario.pptx