# Adding Ad-hoc Actions

There are two ways to add ad-hoc Actions, depending upon whether the Action in question also appears as part of the standard Case flow:

## **Ad-hoc Actions which DO appear as part of the standard Case flow** <a href="#id-1-a-d-hoc-actions-which-do-appear-as-part-of-the-standard-case-flow" id="id-1-a-d-hoc-actions-which-do-appear-as-part-of-the-standard-case-flow"></a>

Simply tick the checkbox in the  ‘Manual Creation’ column in the Action Info Grid.

![](/files/-MWpdjIWZq2mhGdEnANh)

Manually starting this type of ad-hoc action will then automatically launch Actions further downstream in the flow.

## **Ad-hoc Actions which DO NOT appear in the Case flow diagram**  <a href="#id-2-a-d-hoc-actions-which-do-not-appear-in-the-case-flow-diagram" id="id-2-a-d-hoc-actions-which-do-not-appear-in-the-case-flow-diagram"></a>

Select the '+' icon in the top-right of the Action Info grid and select the type of ad-hoc Action from the Actions menu popup.

![](/files/-MWpdrIR_IniSmAARBun)

Once the Action is added, it shows up in the Action info tab.

![](/files/-MWpdujPkyb_OCWvBWD9)

Here it will be labelled as an ad-hoc Action. This ad hoc Action is not part of the workflow, but can be launched manually by a Case Owner, if required.&#x20;

All the configuration settings for this type of ad hoc Actions are same as for every other Action, with the following exceptions:

* The Manual Creation checkbox is auto-ticked and can’t be disabled.
* To delete this Action, you have to do it directly in the grid


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