Enhancements for Search Filters on the Email Connector and Routes Pages

With 2024.1 Enate is bringing some new search enhancements to the Email Connector and Routes page. These enchantments will allow users to conduct a quicker, more refined and accurate search than before.

Email Connector page

For the Email Connector page we have replaced the single freetext search box with multiple column-specific ones / dropdowns.

Note: Clicking on the column headers which contain freetext search boxes will also change the ordering on that column.

Email Routes page

Now on the Email Routes page, when users choose to expand the section for a specific route, they will be presented with three text search boxes in the expanded section header for email, process and ticket category.

Users can also access these same three search boxes on still-collapsed sectionsby clicking on the search icon.