# Easier Adding of Ticket Categories We have made it easier to add Ticket categories from the menu. Select a level 1, then 2, then 3 category from the list of available categories on the left-hand side. Selecting any Level 1 category will select all of its Level 2 and 3 child categories. Selecting any Level 2 category will select all of its Level 3 child categories, as well as its parent Level 1 category and display. Selecting any Level 3 ticket categories will select its parent Level 1 and 2 categories. ![](/files/-MXlh66q8oPrxhBHLXNY) Your selected categories will then be displayed on the right hand side. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.enate.net/whats-new/older-versions/changes-overview-older-versions/2021.1-changes-overview/builder/easier-adding-of-ticket-categories.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.