# Cloning Objects

## Cloning Processes from Different Service Lines

You are now able to clone processes from different service lines.  Processes from a different Case type will be highlighted in grey with a yellow border in the clone popup.

![](/files/-MXlgo2SacwSX1Ecu4Jq)

## Cloning Objects

You are now also able to easily clone Customers, Contracts, Services, Service Lines, Case Types, Action Types, Ticket Types and Calendars by clicking on the Clone button:

![](/files/-MXlknE5qzLHid15HHTv)

This will clone all of the object's settings apart from its name. You are able to make changes to any of the settings once the object has been cloned.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.enate.net/whats-new/older-versions/changes-overview-older-versions/2021.1-changes-overview/builder/cloning-processes-from-different-service-lines.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
