Enhancement: Further Advanced Search Capabilities

We've added further search capabilities to your Advanced Search page to let you view your work item data precisely how you want to.

You can now search based on:

• A work item's Status, for example if it's In Progress, or Waiting;

• Its more detailed Status Reason, for example 'New Information Received', and

• the specific Wait Type it might be in, such as 'Waiting for More Information or external system'.

The table below gives more detailed information about these new options.

Field Name	Description	Usable Condition Types	Values
Status	This lets you search for work items based on their current status.	Equals Not Equal	Draft To Do In Progress Waiting Resolved Closed
Status reason	This lets you search for work items based on their current status reason.	Equals Not Equal	Action Unable to Complete All relevant Actions completed All Split Tickets Completed Blocked By Business Rule Cancelled Completed Failed Feedback Received Feedback Window Passed File not found during IDP extraction Marketplace not configured New Information Received Newly Created One or more Actions not completed successfully Previous Step Completed Reopened By Resource Rework Schedule Date and Time Reached Sub Case Completed Sub Case Cancelled Sub Case Not Yet Started Timeout Unknown Updated by Enate Updated by Enate (as End Case Action reached) Updated By Integration Updated By Resource Updated By Support Team Waiting for Human Validation Waiting for Marketplace
Wait type	This lets you search for work items based on their wait type i.e. if they have a wait type of 'Waiting for more information', etc.	Equals Is Empty Is Not Empty Not Equal	External System Pause Related Work Items Wait for more information Wait Until

You can also use these fields to group your search results:

And you can use them to filter results too: