Searching for Files in Quickfind

We've added a brand new feature to Quickfind that allows users to search for individual files or to search for a work item by searching for one of its files. Searching for files in Quickfind will search for both files that are directly linked to the work item AND files that have been attached to communications for the work item.

Search results will include details such as the type of file (i.e. whether it was attached to the work item or to a communication), when the work item was last updated if the file is attached to a work item or when the email was sent/received if the file is a communication attachment, the reference number and title of the work item(s) the file is attached to and the communication subject if the file is a communication attachment. The search results will be sorted by the date that the file was last updated on or when the email was sent/received if the file is a communication attachment, with the most recent at the top. Additionally, any notes which have been added in the work item for a file are displayed. Clicking on the file will download a copy of it.

Note: You will only be able to see the files and work items that you have access to based on the permissions you have. These permission settings are configured in Builder, click here for more information. You will also not be able to search for files or communication attachments that have been deleted.

Additionally, to mitigate performance issues Quickfind will not return search results for:

• Communication attachments that start with 'Mime Attachment'

• Communication attachments that start with 'MIME-Attachment'

You can still search for the text mime attachment, but the only results will be from work item files. You can still search for 'mim' which may return other results.

Also note that the system uses 'start with' logic for searching for files where it adds a wildcard to the END of search texts. This means that if you are searching for a file called 'Invoice Processing.docx', searches for 'processing' would not find the file, but searches for 'invoice' would.