# 'Wait for Sub-Cases to Complete' Action Improvements

Once a Sub-Case has been launched (either manually or through a 'Start Case' Action), a ‘Wait for Sub-Cases to Complete’ Action will move into a state of 'Waiting' for all currently running Sub-Cases within a Case to reach completion before allowing the Case to complete.

![](https://gblobscdn.gitbook.com/assets%2F-MR4uErt41EMkGUOTvyd%2F-Mahf7s_DMYD56EJBY03%2F-MahjL3C13RNC2jFgHiy%2Fimage.png?alt=media\&token=7d6c2eb3-78c8-4b0a-a6c5-6c79a272dbba)

Once the Sub-Case is completed, the 'Wait for Sub-Cases to Complete' Action will close automatically.

![](https://gblobscdn.gitbook.com/assets%2F-MR4uErt41EMkGUOTvyd%2F-MahUFjily7RQQJpY-ey%2F-MaheDU9F_gMsejOp3Id%2Fimage.png?alt=media\&token=37e002c4-5517-4301-b605-f568d39c1db5)

If a Sub-Case has not been launched but a ‘Wait for Sub-Cases to Complete’ Action HAS been launched, the ‘Wait for Sub-Cases to Complete’ Action will enter a 'To Do' state and be assigned to a Queue.

![](https://gblobscdn.gitbook.com/assets%2F-MR4uErt41EMkGUOTvyd%2F-M_tt8kvvrs8MMHHKag6%2F-M_ttFIUdXov1PCb7v2Z%2Fimage.png?alt=media\&token=abd4dab3-54ef-4172-930a-09775d9106cd)

If the Action is not in 'Wait for Sub-Cases to Complete' state and the Sub-Case for which it is waiting has been completed, a message will appear as 'Sub-Case is completed in the Info Card.

![](https://gblobscdn.gitbook.com/assets%2F-MR4uErt41EMkGUOTvyd%2F-Mahf7s_DMYD56EJBY03%2F-MahjJ5dRBh27P7pDi6T%2Fimage.png?alt=media\&token=cf9a40b1-9f4e-4195-ae20-6b17596a4c90)

If the Sub-Case is not yet launched and if you try to set the Action to 'Waiting for Sub-Case to Complete', the Action will close as there is no Sub-Case launched.

If you try to manually Resolve a ‘Wait for Sub-Case to Complete’ Action, the system will inform you that the main Case will no longer wait for Sub-Case completion before it completes itself.

![](https://gblobscdn.gitbook.com/assets%2F-MR4uErt41EMkGUOTvyd%2F-MahUFjily7RQQJpY-ey%2F-MahXkdw7JGQmuPjwTlW%2Fimage.png?alt=media\&token=17fbf5e7-0de3-4dff-bcc1-cb1d6c1e2ebe)


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