This is your one stop shop for learning about how to use Enate - it's packed full of useful explainers and videos to help you cover everything you need to know.
Here's a breakout of the various sections of Enate's online help and what you'll find in them..
Work Manager - For End Users
Work Manager is Enate's operations environment where service agents, Team Leaders and Operations Managers go to manage and deliver service. In this section you'll find lots of explainers and videos teaching you how to use the software day-to-day.
Want to see what BI reporting information is available in Enate? Check out the BI section to view standard Enate reports that are available through PowerBI, information about how to use the data warehouse, how to understand how the tables join and where/how data is stored, as well as a data dictionary with field data types and definitions which highlights foreign and primary keys to join tables on.
Enate has an extensive library of APIs, Webhooks, and integration capabilities with RPA & OCR systems like UiPath, Automation Anywhere, Blue Prism and ABBYY. Check out the Enate Integrations section for information on this as well as Enate's extension points like Custom Card code. We'll be adding more and more samples here to let you see what's possible.