'Wait for Sub-Cases to Complete' Action Improvements
v2021.1
Once a Sub-Case has been launched (either manually or through a 'Start Case' Action), a ‘Wait for Sub-Cases to Complete’ Action will move into a state of 'Waiting' for all currently running Sub-Cases within a Case to reach completion before allowing the Case to complete.
![](https://docs.enate.net/~gitbook/image?url=https%3A%2F%2Fgblobscdn.gitbook.com%2Fassets%252F-MR4uErt41EMkGUOTvyd%252F-Mahf7s_DMYD56EJBY03%252F-MahjL3C13RNC2jFgHiy%252Fimage.png%3Falt%3Dmedia%26token%3D7d6c2eb3-78c8-4b0a-a6c5-6c79a272dbba&width=768&dpr=4&quality=100&sign=372ca0ae&sv=1)
Once the Sub-Case is completed, the 'Wait for Sub-Cases to Complete' Action will close automatically.
![](https://docs.enate.net/~gitbook/image?url=https%3A%2F%2Fgblobscdn.gitbook.com%2Fassets%252F-MR4uErt41EMkGUOTvyd%252F-MahUFjily7RQQJpY-ey%252F-MaheDU9F_gMsejOp3Id%252Fimage.png%3Falt%3Dmedia%26token%3D37e002c4-5517-4301-b605-f568d39c1db5&width=768&dpr=4&quality=100&sign=d0374723&sv=1)
If a Sub-Case has not been launched but a ‘Wait for Sub-Cases to Complete’ Action HAS been launched, the ‘Wait for Sub-Cases to Complete’ Action will enter a 'To Do' state and be assigned to a Queue.
![](https://docs.enate.net/~gitbook/image?url=https%3A%2F%2Fgblobscdn.gitbook.com%2Fassets%252F-MR4uErt41EMkGUOTvyd%252F-M_tt8kvvrs8MMHHKag6%252F-M_ttFIUdXov1PCb7v2Z%252Fimage.png%3Falt%3Dmedia%26token%3Dabd4dab3-54ef-4172-930a-09775d9106cd&width=768&dpr=4&quality=100&sign=6f1cfe0f&sv=1)
If the Action is not in 'Wait for Sub-Cases to Complete' state and the Sub-Case for which it is waiting has been completed, a message will appear as 'Sub-Case is completed in the Info Card.
![](https://docs.enate.net/~gitbook/image?url=https%3A%2F%2Fgblobscdn.gitbook.com%2Fassets%252F-MR4uErt41EMkGUOTvyd%252F-Mahf7s_DMYD56EJBY03%252F-MahjJ5dRBh27P7pDi6T%252Fimage.png%3Falt%3Dmedia%26token%3Dcf9a40b1-9f4e-4195-ae20-6b17596a4c90&width=768&dpr=4&quality=100&sign=6b8b2520&sv=1)
If the Sub-Case is not yet launched and if you try to set the Action to 'Waiting for Sub-Case to Complete', the Action will close as there is no Sub-Case launched.
If you try to manually Resolve a ‘Wait for Sub-Case to Complete’ Action, the system will inform you that the main Case will no longer wait for Sub-Case completion before it completes itself.
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