# New feature: Bulk Delete Unhandled Emails

With Enate version 2024.1, you've got an additional feature to help deal with unhandled (unprocessed) emails if there are large volumes to dal with: bulk delete of unhandled emails.

### How does it work?

Once you're in the Unhandled emails section, hovering over an email will bring up a tickbox to select the email (or to select all displayed emails by clicking the header box).

Click on one or more boxes and a delete button will appear next to the filter, along with the number of emails selected. 

<figure><img src="/files/lcdbash6WefIKdLQnf6i" alt=""><figcaption></figcaption></figure>

When you click to delete, a confirmation pop-up will appear stating how many emails are going to be deleted, and ask for final confirmation to delete.

<figure><img src="/files/MaKuQnpXVbSnK45YavCp" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Please note: Once an email has been deleted, it cannot be undeleted, though it will remain accessible in the system to view.
{% endhint %}

Once you confirm, an 'in-progress' popup will display the deletion progress. When all emails have been successfully deleted, a message will appear on-screen confirming this.

<figure><img src="/files/aE2CnOFplXElCuzHQ2KI" alt=""><figcaption></figcaption></figure>

If you don't want to proceed with deleting emails (and have not yet hit the delete button) simply deselect the emails or click on the cross next to the delete button.

<figure><img src="/files/gKbkdkAiFyLQpNyVcyPf" alt=""><figcaption></figcaption></figure>


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