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        • Bar Chart and Grid
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          • Team Bar for Team Members
          • Team Bar for Team Leaders
      • Setting Teams and Queues
      • Quickfind
        • Quickfind Searches with Custom Data Fields
        • How Quickfind works - specifics
      • Managing Contacts
        • Adding, Editing and Deleting Contacts
        • Contact Management Page
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        • Contacts Card
      • Emails
        • Composing Emails
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        • Saving an Email as a Draft
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        • Email Inbox View
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          • Unprocessed Emails Further Specifics
        • Blocked Email Addresses
        • Incoming Emails - Processing Logic
          • Dealing with Incoming Out of Office Emails
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        • Bulk Create Work Items
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        • Overview of Work Item Types
        • Adding a Note
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      • 处理票据
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        • 将工单合并到另一个工单/案例/操作
        • 分割票证
        • 将票据转换为案例
      • Working with Linked Work Items
        • Linking Existing Work Items
        • Creating New Linked Work Items
        • Viewing Linked Work Items
        • Sharing Emails between Linked Work Items
        • Related Group vs Linked Work Items
      • Working Between Teams
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      • Feedback Features
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      • Multilingual Support
      • Appendix
        • Potential Validation Errors for Bulk Creation of Work Items
        • Search terms ignored - further details
        • System behaviour for Determining Assignee, Owner & Queue for Work Items
        • Screen Resolution Support
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  3. Email Mailbox Configuration

Setting up your Email Infrastucture

Information to help Admins set up relevant email integrations to work with Enate

Last updated 2 years ago

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In order to support inbound and outbound emails in Enate, your email administrators will need to set up the relevant email integrations into Enate.

The following sections give details of the various options available to support both incoming and outgoing emails. You system administrators should familiarise themselves with these options and any technical requirements.

If you have any questions regarding this while you’re looking to set up your email integrations with Enate, please contact us at .

🛠️
enate-support@enate.net
Inbound Email Setup
Outbound Email Setup