Enate Help
What's New in EnateEnate WebsiteEnate AcademyFeedback
中文
中文
  • Hi, welcome to Enate Help
  • ✨What's New in Enate
  • Work Manager
    • 💻Work Manager
      • Home Page
        • Bar Chart and Grid
        • Team Bar - Viewing Your Team
          • Team Bar for Team Members
          • Team Bar for Team Leaders
      • Setting Teams and Queues
      • Quickfind
        • Quickfind Searches with Custom Data Fields
        • How Quickfind works - specifics
      • Managing Contacts
        • Adding, Editing and Deleting Contacts
        • Contact Management Page
        • Contact Activity Page
        • Contact Tags
        • Contacts Card
      • Emails
        • Composing Emails
        • Canned Texts
        • Email Attachments
        • Saving an Email as a Draft
        • Scheduling Emails
        • Email Inbox View
        • Sent Items View
        • Outbox View
        • Unprocessed Emails
          • Unprocessed Emails Further Specifics
        • Blocked Email Addresses
        • Incoming Emails - Processing Logic
          • Dealing with Incoming Out of Office Emails
      • Notifications
      • Getting New Work
      • Creating New Work
        • Bulk Create Work Items
      • Work Item Overview
        • Overview of Work Item Types
        • Adding a Note
        • Timeline
        • Files Tab
        • Time Tracker Card
        • Custom Cards
        • Viewing Recently Accessed Work Items
      • 处理票据
        • 票务屏幕
        • 处理票据
        • 将工单合并到另一个工单/案例/操作
        • 分割票证
        • 将票据转换为案例
      • Working with Linked Work Items
        • Linking Existing Work Items
        • Creating New Linked Work Items
        • Viewing Linked Work Items
        • Sharing Emails between Linked Work Items
        • Related Group vs Linked Work Items
      • Working Between Teams
      • Assigning / Reassigning / Unassigning Work
      • Feedback Features
      • Views of your Data
      • User Settings
      • Navigation Items
      • Test Mode
      • Multilingual Support
      • Appendix
        • Potential Validation Errors for Bulk Creation of Work Items
        • Search terms ignored - further details
        • System behaviour for Determining Assignee, Owner & Queue for Work Items
        • Screen Resolution Support
  • 💬Feedback
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. Work Manager
  2. Work Manager
  3. Emails

Scheduling Emails

PreviousSaving an Email as a DraftNextEmail Inbox View

Last updated 2 years ago

Was this helpful?

You can schedule the date and time of when an email will be sent by selecting the Schedule Send option.

The scheduled email will appear in the Comms and Timeline tabs, along with who scheduled it and when it has been scheduled for. If the email has been scheduled to send more than 2 minutes later, a 'Send Now' and 'Cancel' button will appear to let you send the scheduled email straight away if you have changed your mind or to cancel sending the scheduled email altogether.

Note that you cannot schedule an email that exceeds the size set in Builder - . However, validation of the email size occurs as part of saving the email, not at the sent time. So if a 25MB email has been scheduled and then the maximum email size gets reduced in Builder to 10MB, the scheduled email will still be sent as it conformed to the size allowance configured when it was scheduled.

💻
see here for more information