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  • Hi, welcome to Enate Help
  • ✨What's New in Enate
  • Work Manager
    • 💻Work Manager
      • Home Page
        • Bar Chart and Grid
        • Team Bar - Viewing Your Team
          • Team Bar for Team Members
          • Team Bar for Team Leaders
      • Setting Teams and Queues
      • Quickfind
        • Quickfind Searches with Custom Data Fields
        • How Quickfind works - specifics
      • Managing Contacts
        • Adding, Editing and Deleting Contacts
        • Contact Management Page
        • Contact Activity Page
        • Contact Tags
        • Contacts Card
      • Emails
        • Composing Emails
        • Canned Texts
        • Email Attachments
        • Saving an Email as a Draft
        • Scheduling Emails
        • Email Inbox View
        • Sent Items View
        • Outbox View
        • Unprocessed Emails
          • Unprocessed Emails Further Specifics
        • Blocked Email Addresses
        • Incoming Emails - Processing Logic
          • Dealing with Incoming Out of Office Emails
      • Notifications
      • Getting New Work
      • Creating New Work
        • Bulk Create Work Items
      • Work Item Overview
        • Overview of Work Item Types
        • Adding a Note
        • Timeline
        • Files Tab
        • Time Tracker Card
        • Custom Cards
        • Viewing Recently Accessed Work Items
      • 处理票据
        • 票务屏幕
        • 处理票据
        • 将工单合并到另一个工单/案例/操作
        • 分割票证
        • 将票据转换为案例
      • Working with Linked Work Items
        • Linking Existing Work Items
        • Creating New Linked Work Items
        • Viewing Linked Work Items
        • Sharing Emails between Linked Work Items
        • Related Group vs Linked Work Items
      • Working Between Teams
      • Assigning / Reassigning / Unassigning Work
      • Feedback Features
      • Views of your Data
      • User Settings
      • Navigation Items
      • Test Mode
      • Multilingual Support
      • Appendix
        • Potential Validation Errors for Bulk Creation of Work Items
        • Search terms ignored - further details
        • System behaviour for Determining Assignee, Owner & Queue for Work Items
        • Screen Resolution Support
  • 💬Feedback
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  1. Work Manager
  2. Work Manager

Working with Linked Work Items

Previous将票据转换为案例NextLinking Existing Work Items

Last updated 2 years ago

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Various features in Enate allow you to manage activities being carried out by different teams, letting you easily create and oversee work items even when you don't have full permissions on each other's work.

💻
Viewing Linked Work Items
Sharing Emails between Linked Work Items
Related Group vs Linked Work Items
Linking Existing Work Items
Creating New Linked Work Items