As part of system-level settings you can view, edit and create the Queues which exist in the system.
For each existing Queue you will be able to see:
The Queue Name
The number of people linked to the Queue (Members)
Who are the Manager(s) of the Queue
Click the + icon to create a new Queue. Click on a Queue to edit it.
Clicking on the Show Activity button lets you see what edits have been made to the Queue and when, as well as when the Queue was created and by who.