Enate Blue Prism Connectors

Latest Enate Blue Prism Connector

Connector V3.7

Changes made as part of this release are:

• Bug fixed related to “AddPacketCommunication” activity.

Here is the user manual for V3.7:

Here is a link to download the V3.7 Blue Prism Enate VBO to connect to Enate:

Connector V3.6

In sync with the release of version 2022.5 of Enate and the customer GUID field in the /Packet/GetContexts API being made mandatory, the GetTicketProcess, GetCaseProcess, GetCaseProcesses and GetCaseAttribute activities have been updated.

Note that for the GetCaseProcesses activity, the Customer Name property has now been made mandatory.

Here is a link to download the V3.6 Blue Prism Enate VBO to connect to Enate:

Here is the user manual for V3.6:

Previous Enate Blue Prism Connectors

Connector V3.1

Enate Blue Prism Connector version 3.1 gives you the ability to set the status of Actions/Tickets through separate activities.

Here is a link to download the latest Blue Prism Enate VBO to connect to Enate:

Enate Connector V3.1.bprelease

Here is the user manual for V3.1:

Connector V13

The key updates for V13 are:

• Ability to add file tags and contact tags to Cases and Tickets

• Ability to launch a Case linked to a Schedule

• Ability to launch ad-hoc Actions

• Ability to extracting communications and saving the communication attachments locally

• Ability to attaching files to Cases, Tickets and Actions

Here is a link to download the V13 Blue Prism Enate VBO to connect to Enate:

Enate Connector V13.bprelease

Here is the user manual for V13:

Connector V9

Here is a link to download the V9 Blue Prism Enate VBO to connect to Enate:

Enate Connector V9.bprelease

Here is the user manual for V9:

Connector V8

Here is a link to download the V8 Blue Prism Enate VBO to connect to Enate:

Enate Connector V8.bprelease

Here is the user manual for V8:

Connector V7

Here is a link to download the V7 Blue Prism Enate VBO to connect to Enate:

Enate Connector V7.bprelease

Here is the user manual for V7:

Connector V6

Here is a link to download the V6 Blue Prism Enate VBO to connect to Enate:

Enate Connector V6.bprelease

Here is the user manual for V6:

Connector V5

Here is a link to download the V5 Blue Prism Enate VBO to connect to Enate:

Enate Connector 5.bprelease

Here is the user manual for V5:

Connector V4

Here is a link to download the V4 Blue Prism Enate VBO to connect to Enate:

Enate Connector V4.bprelease

Here is the user manual for V4: