The User Insights report provides information about a team such as when they are due to go on leave and how they are feeling. This allows team leaders to take prompt action and make adjustments to cover any team absences or drops in team morale.
Access to and the ability to edit the User Insights is controlled by permissions in user roles, in the same way as all other reports within Enate. If users do not have the right permissions enabled, they will not be able to access or edit the report.
Here are some of the type of information which can be found within the report
Here are some of the type of information which can be found within the report
Optimize resource management by exploring your team's leave dynamics.
Strategically plan downtime using public holidays and breaks for work scheduling.
Understand team productivity through efficiency analysis and time allocation metrics.
Enhance performance by assessing team morale and fostering a positive work environment.
Cultivate consistent success with daily mood assessments, promoting productivity and positivity.
See below for a complete list of all the available data fields that can be used within the User Insights report:
| Table | Fields | Description |
|---|---|---|
Date
Date
Day of the week in DDMM Format
Date
Week
Week of the year
Date
Month
Month of the Year in MMYY format
Date
Year
Calendar Year
Sentiment type
Sentiment
Sentiments options (Excellent, Very Good, Good, Bad, Worse). It will be none if not entered.
Insights
Avg. other hours
Avg. hours spent on ad hoc tasks
Insights
Avg. contractual break hours
Avg. hours spent on breaks
Insights
Avg. idle hours
Avg. hours spent on system downtime
Insights
Avg. feedback/1-2-1 hours
Avg. hours spent on feedback sessions
Insights
Avg. work performed within Enate
Avg. hours spent in Enate (on cases, actions or tickets)
Insights
Avg. work performed outside Enate
Avg. value added hours spent outside the Enate
Insights
Avg. meeting hours
Avg. hours spent on meetings
Insights
Avg. training hours
Avg. hours spent on training sessions
Insights
Avg. working hours
Avg. working hours
Insights
Other hours
Total hours spent on adhoc tasks
Insights
Contractual break hours
Total hours spent on breaks
Insights
Idle hours
Total hours spent on system downtime
Insights
Feedback/1-2-1 hours
Total hours spent on feedback sessions
Insights
Work performed within Enate
Total hours spent in Enate (specifically on Cases, Actions or Tickets)
Insights
Work performed outside Enate
Total value-added hours spent outside the Enate
Insights
Leaves count
Planned leave count for the user(s)
Insights
Meeting hours
Total hours spent on meetings
Insights
Non-working days count
Non-working day count for the user(s) includes holidays weekends etc
Insights
Sentiment count
Count of sentiments entered by user(s) for a particular day
Insights
Training hours
Total hours spent on training sessions
Insights
Working hours
Total working hours
Insights
Comment
Comments added by user for the sentiment chosen
Insights
Insights date
Date when the durations/sentiments captured from the user
Users
Email address
Email address of the user(s)
Users
User name
Full name of the user(s)
WorkDay type
Work day
Type of the day (Working, Non-working Day, Leave). It will be none if nothing is chosen by the user.
