Error Area
Description
Status Error
"not_valid": "Data not valid or Something went wrong"
When wrong information is input into a cell, so work items are not able to be created
"completed": "Completed"
When work items are successfully created
"in_progress": "In progress"
When work item creation is in progress
Error
"1": "Uploaded file is not a *.xls or *.xlsx file"
When the upload file format is other than .xls or .xlsx file
"3": "Workbook has multiple worksheets. Only first sheet will be processed"
When the same file has multiple sheets of work data to be processed
"5": "Master Process Instance not live"
When the process instance is not live or the versions are draft
"101": "Worksheet is missing the required column '{{v0}}'"
When the excel sheet does not have required column to process work items
"102": "Column '{{v0}}' is of type '{{v1}}' which is not supported in Bulk Create"
When we use unsuported dat types like Entity relastionship , Table
"103": "No field found to link Column '{{v0}}' to"
When Validate bulk create api is not able to map the column data with the system data
"200": "Creation of a schedule-driven Case is not supported"
When a Case is linked to schedules and use the Case in the excel
"300": "Title is not unique in file"
When uploaded file has same title for multiple work items in the file
"301": "Title is not unique"
When uploaded file has same title that is already created in system
"302": "Value is blank and column is required"
When there are no input values for mandatory fields
"303": "Value in not valid for data type '{{v0}}'"
When custom field cannot input the particular data or data is not related to custom field
"304": "No person could be found from email address"
When we input a wrong email id or email id is not present in the system
"305": "Customer not found or you do not have permission to see it"
When we input a wrong Customer name or we don’t access to create work items under particular customer
"306": "Contract not found under Customer or you do not have permission to see it"
When we input a wrong Contract name or we don’t access to create work items under particular customer
"307": "Service not found under Contract or you do not have permission to see it"
When we input a wrong service name or we don’t access to create work items under particular Contract
"308": "Process not found under Service or you do not have permission to see it"
When we input a wrong Process name or we don’t access to create work items under particular service
"309": "Ticket Category not found"
When we input wrong tickect category value
"310": "Value is not valid for list"
When the input value doesn’tmatch the configured list/Multi level List data
UI ERROR
"1001": "There are no valid items to process."
Where there is no data to process in excel
"1002": "All valid items have been processed."
When all the valid work items are created
"file_upload_limit": "{{name}} is bigger than the server limit ({{limit}})"
When the uploaded file size is larger than the system configured upload limit
"file_upload_failure": "Failed to upload file"
when file upload is failed