Enate contract documents

Here you will find documents referenced in Enate contract terms, and an example of an Enate MSA. These documents are applicable to Enate contracts that incorporate them by reference.

Hosting the Enate Solution - the Enate Platform

Enate Maintenance and Support

Where's My Data and How Is It Stored and Protected

There are two versions of this document, depending on whether you are using the most up-to-date version of Enate or older:

For those using the latest version of Enate, please refer to this document:

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ISMS Azure FW1 - Where is My Data and How is it Stored and Protected.pdf

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For those still using older versions of Enate (i.e. version 24.1 or below), please refer to this document instead:

Enate Sub-Processors

Enate Order Template

There are two versions of the Order template: one is for use by Enate customers, and the other is for orders placed by an Enate partner. Here is the template for Enate customers (the partner version is here: Documents for Enate Partners). Your Enate contact will create Orders using this template, adapted as needed to reflect your requirements.

Enate MSA

The Enate solution is supplied using a Master Services Agreement, with requirements specified in Orders. Here is an example of the MSA currently used by Enate.

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Enate MSA - SaaS - current template - version 5 January 2025.docx

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NextDocuments for Enate Partners

Last updated 2 months ago

hashtagHosting the Enate Solution - the Enate Platform

hashtagEnate Maintenance and Support

hashtagWhere's My Data and How Is It Stored and Protected

hashtagEnate Sub-Processors

hashtagEnate Order Template

hashtagEnate MSA