Enate contract documents
Here you will find documents referenced in Enate contract terms, and an example of an Enate MSA. These documents are applicable to Enate contracts that incorporate them by reference.
Hosting the Enate Solution - the Enate Platform
Enate Maintenance and Support
Where's My Data and How Is It Stored and Protected
There are two versions of this document, depending on whether you are using the most up-to-date version of Enate or older:
For those using the latest version of Enate, please refer to this document:
For those still using older versions of Enate (i.e. version 24.1 or below), please refer to this document instead:
Enate Sub-Processors
Enate Order Template
There are two versions of the Order template: one is for use by Enate customers, and the other is for orders placed by an Enate partner. Here is the template for Enate customers (the partner version is here: Documents for Enate Partners). Your Enate contact will create Orders using this template, adapted as needed to reflect your requirements.
Enate MSA
The Enate solution is supplied using a Master Services Agreement, with requirements specified in Orders. Here is an example of the MSA currently used by Enate.
Last updated