New General Settings Options
We're increasing the capability and control for Admins working in Builder by adding in a number of additional options to the General Settings section of Builder. Previously, admin teams would have had to contact the Enate Helpdesk to have these changes made. This change should make it easier configure and maintain these settings.
See below for a list of these newly available settings. Note that values previously set in conjunction with Enate Helpdesk will already be populated into these fields. Make sure you have a full understanding of these features and what they do before making any setting changes:
Enable WebSocket Integration
This allows you to take advantage of WebSockets to improve performance. If WebSockets are not supported, you should disable this option to revert back to a fallback method.
Maximum File Upload Size
This setting determines the maximum size of a file that can be uploaded to a Work Item or Email in Enate Work Manager, with the absolute maximum file size setting available being 100MB.
Additional BCC Address
This option can be used at a system level for sending a hidden email copy of all outgoing emails sent by the system to an address for tracking or archiving.
Multiple email addresses can be specified, using a ',' comma separator in between.
Override 'To' Address
Populate this field if you wish to redirect all outgoing emails to this email address / list of addresses, overriding the original recipients.
Multiple email addresses can be specified, using a ',' comma separator in between.
NOTE: This setting should not be used in live production environments, as it will prevent emails from reaching their intended recipients.
Override 'CC' Address
Populate this field if you wish to replace all CC recipients on outgoing emails with this email address / list of email addresses.
Multiple email addresses can be specified, using a ',' comma separator in between.
NOTE: This setting should not be used in live production environments, as it will prevent emails from reaching their intended recipients.
Override BCC Address
Populate this field if you wish to replace all BCC recipients in outgoing emails with this email address / list of addresses.
Multiple email addresses can be specified, using a ',' comma separator in between.
This setting should not be used in live production environments, as it will prevent emails from reaching their intended recipients.
Maximum Session Duration
This option allows you to set the time the system will wait before logging out log out users after a period of activity (e.g if the active session timeout is set to 30 minutes, then though you are active, you will be logged out after 30 minutes). The maximum time you can set is 23:59:00 hours. If you leave this option blank, it will default to zero, meaning that no time has been set and the session does not expire for a still active user.
Maximum Idle Duration
This option allows you to set the maximum time that user can remain inactive before the system will automatically log them out. (e.g if the idle session timeout is set to 15 minutes, you will be logged out if your account is idle for 15 minutes). The maximum time you can set is 23:59:00 hours.
If this value is set to blank it will default to zero, i.e. user sessions do not expire. For security reasons, it is NOT recommended that this value be set to blank.
NOTE: For security reasons, it is NOT recommended that this value be set to blank.
Company Logo
This option allows you to set your company that will appear alongside the login section on the initial login screen.
Header Logo
This option allows you to set the header logo that appears in the top left corner of the Work Manager and Builder screens.
Favorite Logo
This option allows you to set the logo to use as the browser tab icon for all of your Enate tabs.
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