# Accessing 'Testing Mode'

As part of changes in the November 2025 Feature Wave, we're changing the way users access 'Testing Mode' in Work Manager (This mode allows you to run Case & Ticket processes which are yet to be fully set live, allowing you to check their configurations are working as desired before they can production situations). 

{% hint style="warning" %}
It is important to note that Test Mode is a Work Manager feature only. When you are working in Builder - even if you accessed it from Test Mode Work Manager - you are working as normal, and any config changes you make impact your Live operations as normal. Please be aware of this if you are working in Builder and testing out changes in Test Mode of Work Manager. There is no feature to access Builder 'in Test Mode'.
{% endhint %}

Previously, Test Mode was accessed via the User Settings dropdown on the Work Manager homepage.

<figure><img src="/files/6teLvwNQ8EayByOVohkn" alt=""><figcaption></figcaption></figure>

This link has been removed, and from now on you control whether you're running things in normal production mode or running in Testing mode by accessing a different url for testing, one with the word '.test' added to the end of the normal domain name. To explain via an example:

**If your Normal Enate URL is:** <https://acmecorp.enate.cloud/yourworkmanagerlink> &#x20;

**Your Test Mode URL will be:** <https://acmecorp><mark style="color:orange;">**.test**</mark><mark style="color:$info;">.</mark>enate.cloud/yourworkmanagerlink

Once you've type the Testing Mode url into your browser, you'll be met with the standard looking login page for Work Manager. Once you're logged into the testing mode URL, you'll see the standard Testing Mode look to the page that you're used to, with a 'Testing Mode' badge and red colored header bar.&#x20;

{% hint style="info" %}
**Everything in Testing Mode will continue to operate as before, with access to testable versions of Cases, Tickets, Contacts etc.**
{% endhint %}

<figure><img src="/files/cZWWXjZYSGob2QobyYs5" alt=""><figcaption></figcaption></figure>

So now, when you wish to access Testing mode, remember to log out and then log in via the dedicated Testing mode link, by simply adding '.test' onto the end of the domain of your url, e.g.&#x20;

<https://acmecorp><mark style="color:orange;">**.test**</mark>.enate.cloud'/yourworkmanagerlink&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.enate.net/whats-new/november-2025-feature-wave/november-2025-feature-wave/accessing-testing-mode.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.