# Enabling Outbound Emails via Microsoft Graph API

We're making a significant update to Enate’s email system: With the release of the April 2026 Feature Wave, outbound Email Connectors now support the use of Microsoft Graph API.

This feature is designed for organizations that want to align their communication workflows directly with Microsoft’s preferred, high-security API protocols for improved security, compliance, and governance standards.

### Benefits of Microsoft Graph API

Switching your Enate outbound connector to Microsoft Graph API brings some meaningful advantages at the server level:

* **Sent Items are preserved automatically.** Emails sent from Enate via Graph API are saved to the Sent Items folder of the sending mailbox on your Exchange/Microsoft 365 server, giving you a proper server-side record of all outbound Enate correspondence. SMTP does not allow for this option, and this has been one of the most frequently requested capabilities by organisations running Enate at scale. For specific information on how Microsoft Graph API handles the storing of sent items see [here](https://learn.microsoft.com/en-us/graph/outlook-things-to-know-about-send-mail).
* **Modern authentication replaces legacy credentials.** Graph API uses OAuth 2.0 via an Azure AD app registration, rather than the username/password or app-password approach. This removes a category of credential-based risk, and aligns with Microsoft's own direction of travel (given Microsoft's ongoing deprecation of Basic Authentication across its platforms).
* **Outbound mail flows through the full M365 stack.** Because emails are sent via the Graph API rather than injected through an SMTP relay, they pass through Exchange Online transport rules, DLP policies, and message tracking logs just like any other mail from your organisation. That means your existing compliance controls, retention policies, and audit trails apply automatically, with no additional configuration needed.

### How do you configure a Graph API Outbound Connector?

Configuring an Outbound Graph API Connector is very similar to configuring Inbound Graph API Connectors which are already present in the Enate system. For a full set of detailed instructions on configuring permissions and credentials for a Office 365 Integration see [**here**](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/microsoft-office-365-email-integration-with-enate-via-graph-api-model).

Once you have finished configuring an Office 365 Integration, you can move ahead and create a Outbound Graph API Connector. First go to the Email Connector page in Builder and select to add a Graph API Connector (i.e. the same as you do if you were adding an *Inbound* Graph API Connector).

<figure><img src="/files/9ugeqcODfw8jq9Zk7EZ4" alt=""><figcaption></figcaption></figure>

This will bring up the Graph API Connector pop-up for you to configure the connector. Give the connector a name then select ‘Outgoing’ in the Use For dropdown.

<figure><img src="/files/MHs8mAXQ22pbVpWvjbFA" alt=""><figcaption></figcaption></figure>

You should also set the Primary Email Address, i.e. the email address this connector will be sending mail out From.

<figure><img src="/files/VMaywxpaEtPR2ebA3gTJ" alt=""><figcaption></figcaption></figure>

After you have finished configuring the Outbound options for the connector, remember to ‘Test Connection’, Enable the connector, and then Save it to set the connector live.

Once you have saved your Outbound Connector and set it live, a default Route will automatically be created, and this new email address will be available to set as a From address in outgoing emails.

### Can an Outbound Graph API Connector be edited after creation?

**Yes.** Should you need to make any edits or delete the Connector, the connector will be visible on the Connector page of Builder. However, it should be noted that you can not change the ‘Use For’ direction once the connector has been created.

### Can Additional Routes/Aliases be added to an Outbound Graph API Connector?

**Yes.** You can create additional Routes for an Outbound Graph API Connector via the Routes page in Builder, essentially creating Alias from addresses that can then be used by the system. You can find information for creating additional outbound Alias/Routes on the Outbound Routes page.


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