> For the complete documentation index, see [llms.txt](https://docs.enate.net/enate-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enate.net/enate-help/portugues/e-mails/enderecos-de-e-mail-bloqueados.md).

# Endereços de e-mail bloqueados

Aqui você pode, de maneira fácil, adicionar, editar a deletar e-mails a serem bloqueados.

**Desativar e-mails automáticos para este endereço** - o sistema não enviará NENHUM e-mail gerado automaticamente em Tickets para o endereço se o mesmo estiver em Para, CC ou Cco. 

**Desativar e-mails gerados automaticamente ao criar um novo Ticket/Case a partir deste endereço** - o sistema permitirá que Tickets e/ou Cases sejam criados para e-mails provenientes deste endereço, mas não enviará nenhum e-mail automático para o endereço.

**Rejeitar automaticamente e-mails desse endereço (classificar como spam)** - o sistema irá permitir a criação de Tickets para e-mails do endereço, mas uma vez criado, o Ticket será automaticamente movido para o estado de Fechado com o método de resolução ‘Rejeitado como Spam’.

<figure><img src="https://828797872-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MWYnDNwe3Cuo4zlGbs5-419833493%2Fuploads%2FZn1a38eAJSVQdHrd5eTL%2Fimage.png?alt=media&amp;token=59250427-1fe7-43e0-ad49-4a98cb0892b0" alt=""><figcaption></figcaption></figure>


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