# Enate Help

## English

- [Hi, welcome to Enate Help](https://docs.enate.net/enate-help/master.md): This is your one stop shop for learning about how to use Enate - it's packed full of useful explainers and videos to help you cover everything you need to know.
- [Work Manager](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1.md): In this section you'll find lots of explainers and videos teaching you how to use Enate's Work Manager software to manage your business processes day-to-day.
- [User Roles in Work Manager](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-roles-in-work-manager.md)
- [Home Page](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page.md)
- [Bar Chart and Grid](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page/home-page-bar-chart-and-grid.md)
- [Bulk Resolving Tickets and Actions via the Home Page Grid](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page/home-page-bar-chart-and-grid/bulk-resolving-tickets-and-actions-via-the-home-page-grid.md)
- [Team Bar - Viewing Your Team](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page/team-bar.md)
- [Team Bar for Team Members](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page/team-bar/team-bar-for-team-members.md)
- [Team Bar for Team Leaders](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/home-page/team-bar/team-bar-for-team-leaders.md)
- [Setting Teams and Queues](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/setting-teams-and-queues.md)
- [Quickfind](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/quickfind.md)
- [Quickfind Searches with Custom Data Fields](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/quickfind/quickfind-searches-with-custom-data-fields.md)
- [How Quickfind works - specifics](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/quickfind/how-quickfind-works-specifics.md)
- [Managing Contacts](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts.md)
- [Adding, Editing and Deleting Contacts](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts/adding-editing-and-deleting-contacts.md)
- [Contacts Page](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts/contact-management-page.md)
- [Contact Activity Page](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts/contact-activity-page.md)
- [Contact Tags](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts/contact-tags.md)
- [Contacts Card](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/managing-contacts/contacts-card.md)
- [Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails.md)
- [Composing Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/composing-emails.md)
- [Canned Texts](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/canned-texts.md)
- [Email Attachments](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/attaching-files-to-an-email.md)
- [Saving an Email as a Draft](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/saving-an-email-as-a-draft.md)
- [Scheduling Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/scheduling-of-emails-and-the-outbox-page.md)
- [Email Inbox View](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/email-inbox-view.md)
- [Sent Items View](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/sent-items-view.md)
- [Outbox View](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/outbox-view.md)
- [Unhandled Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/unprocessed-emails.md)
- [Creating New Email Routes from Unhandled Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/unprocessed-emails/creating-new-email-routes-from-unhandled-emails.md)
- [Viewing Deleted Emails](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/unprocessed-emails/viewing-deleted-emails.md)
- [Unhandled Emails Further Specifics](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/unprocessed-emails/unhandled-emails-further-specifics.md)
- [Blocked Email Addresses](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/emails/blocked-email-addresses.md)
- [Using Multiple Tabs](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/using-multiple-tabs.md)
- [Focus List](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/focus-list.md)
- [Notifications](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/notifications.md)
- [Getting New Work](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/getting-new-work.md)
- [Creating New Work](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/creating-new-work.md)
- [Bulk Create Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/creating-new-work/bulk-create-work-items.md)
- [Creating a Work Item from an Existing Email](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/creating-new-work/creating-a-work-item-from-an-existing-email.md)
- [Work Item Overview](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens.md)
- [Overview of Work Item Types](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/overview-of-work-item-types.md)
- [Adding a Note](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/adding-a-note.md)
- [Defects Card and Recording Defects](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/defects-card-and-recording-defects.md)
- [Timeline and Comms](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/timeline.md)
- [Files Tab](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/files-tab.md)
- [Time Tracking](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/time-tracker-card.md)
- [Forecasting for Cases](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/forecasting-for-cases.md)
- [Custom Cards](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/smart-cards.md)
- [Viewing Recently Accessed Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/work-item-screens/viewing-recently-accessed-work-items.md)
- [Processing a Ticket](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket.md)
- [The Ticket Screen](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket/ticket-screen.md)
- [Processing a Ticket](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket/processing-a-ticket.md)
- [Merging a Ticket into another Ticket/Case/Action](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket/further-activities-available-for-ticket.md)
- [Splitting a Ticket](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket/splitting-a-ticket.md)
- [Converting a Ticket into a Case](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-ticket/convert-a-ticket-into-a-case.md)
- [Processing a Case](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case.md)
- [The Case Screen](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case/case-screen.md)
- [Processing a Case](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case/processing-a-case.md)
- [Manually Launching An Action](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case/activities-available-for-case.md)
- [Reworking a Case](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case/reworking-a-case.md)
- [Sub Cases](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-a-case/sub-cases.md)
- [Processing an Action](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action.md)
- [The Action Screen](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/action-screen.md)
- [Processing an Action](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/processing-an-action.md)
- ['Wait for Sub Cases to Complete' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/wait-for-sub-case-actions.md)
- ['ABBYY FlexiCapture' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/abbyy-flexicapture-actions.md)
- [IDP: 'Document Extraction' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/idp-document-extraction-actions.md)
- ['Peer Review' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/peer-review-actions.md)
- ['Send Email' and 'Send Email and Wait' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/send-email-and-wait-actions.md)
- ['Trigger External API' Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/trigger-external-api-actions.md): Details around how to configure actions to trigger external APIs, and how they will display in Work Manager for operational users.
- [Approval Actions](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/processing-an-action/approval-actions.md)
- [Working with Linked Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items.md)
- [Linking Existing Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items/linking-existing-work-items.md)
- [Creating New Linked Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items/creating-new-linked-work-items.md)
- [Viewing Linked Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items/viewing-linked-work-items.md)
- [Sharing Emails between Linked Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items/sharing-emails-between-linked-work-items.md)
- [Related Group vs Linked Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-with-linked-work-items/related-group-vs-linked-work-items.md)
- [Working Between Teams](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/working-between-teams.md)
- [Help when trying to mail another team's (closed) Work Item](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/help-when-trying-to-mail-another-teams-closed-work-item.md)
- [Assigning / Reassigning / Unassigning Work](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/assigning-reassigning-unassigning-work.md)
- [Feedback Features](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/feedback-features.md): Information on how client users can provide feedback to you on specific work items, via feeback links available in the footer of emails sent from Enate.
- [Reports](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports.md)
- [How to Read a Report in Enate](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/how-to-read-a-report-in-enate.md)
- [Team View Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/team-view-report.md)
- [User's Overview Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/users-overview-report.md)
- [Operations Performance Overview](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview.md)
- [Operations Summary](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/operations-summary.md)
- [Volume & Workload](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/volume-and-workload.md)
- [Quality & Defects](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/quality-and-defects.md)
- [SLA & Cycle Time](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/sla-and-cycle-time.md)
- [Agent Performance](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/agent-performance.md)
- [Communications](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/communications.md)
- [Report Visual & Measure Reference](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/operations-performance-overview/report-visual-and-measure-reference.md)
- [Email Sentiment Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/email-sentiment-report.md)
- [Email Feedback Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/email-feedback-report.md)
- [AI Email Classification Performance Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/ai-email-classification-performance-report.md)
- [User Insights Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports/user-insights-report.md)
- [User Availability Insights](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-availability-insights.md)
- [The Insights Popup](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-availability-insights/the-insights-popup.md)
- [Main Insights Page](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-availability-insights/main-insights-page.md)
- [Main Insights Page: Team Leader Features](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-availability-insights/main-insights-page-team-leader-features.md)
- [The User Insights Report](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-availability-insights/the-user-insights-report.md): Report detailing User Availability Insights data of how their work time is being spent.
- [Advanced Search](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/views-of-your-data.md)
- [User Settings](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-settings.md)
- [Email Signature Optimisation](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/user-settings/email-signature-optimisation.md)
- [Testing Mode](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/test-mode.md): How to use Enate's Test mode to check your config changes before setting them live.
- [Multilingual Support](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/multilingual-support.md)
- [Appendix](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix.md)
- [How to enable spell check in Enate](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/how-to-enable-spell-check-in-enate.md)
- [Potential Validation Errors for Bulk Creation of Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/potential-validation-errors-for-bulk-creation-of-work-items.md)
- [Search terms ignored - further details](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/search-terms-ignored-further-details.md): Information about terms which are auto-removed from various searches that users can perform in the system
- [System behaviour for Determining Assignee, Owner & Queue for Work Items](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/system-behaviour-for-determining-assignee-owner-and-queue-for-work-items.md)
- [Screen Resolution Support](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/screen-resolution-support.md): Details on screen resolutions supported by Enate
- [Time Zones in Enate](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/appendix/time-zones-in-enate.md)
- [Further Apendix](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/further-apendix.md)
- [Builder](https://docs.enate.net/enate-help/builder/builder-2021.1.md): Enate's Builder module is for business analysts and people within your Center of Excellence where they can configure the processes that make up a service.
- [Navigating Builder](https://docs.enate.net/enate-help/builder/builder-2021.1/navigating-builder.md)
- [Service Lines Screen](https://docs.enate.net/enate-help/builder/builder-2021.1/service-lines-screen.md)
- [Creating New Ticket Types in a Service Line](https://docs.enate.net/enate-help/builder/builder-2021.1/service-lines-screen/creating-ticket-case-and-action-types-in-a-service-line.md)
- [Creating New Case Types in a Service Line](https://docs.enate.net/enate-help/builder/builder-2021.1/service-lines-screen/creating-new-case-types-in-a-service-line.md)
- [Creating New Action Types in a Service Line](https://docs.enate.net/enate-help/builder/builder-2021.1/service-lines-screen/creating-new-action-types-in-a-service-line.md)
- [Service Matrix Screen](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen.md)
- [Screen Overview](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/screen-overview.md)
- [Creating and Editing Customers](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/creating-and-editing-customers.md)
- [Creating and Editing Contracts](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/creating-and-editing-contracts.md)
- [Creating and Editing Services](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/creating-and-editing-services.md)
- [Adding new Tickets & Cases](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/adding-a-new-ticket-case-to-a-service.md)
- [Ways to Create Work Items in Work Manager](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/ways-to-create-work-items-in-work-manager.md)
- [Process Grouping Work Items](https://docs.enate.net/enate-help/builder/builder-2021.1/service-matrix-screen/grouping-of-cases-in-a-service-line.md)
- [Ticket Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration.md): This section explains the features available to you once you have created a new Ticket under a Service and are ready to start configuring.
- [Cloning from existing Ticket settings](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration/creating-a-new-ticket-process.md)
- [The Ticket Screen](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration/the-ticket-screen.md)
- [Adding a Ticket Category Row & Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration/adding-a-ticket-category-row-and-settings.md)
- [Configuring Ticket Attributes](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration/configuring-ticket-attributes.md)
- [Setting a Ticket Live](https://docs.enate.net/enate-help/builder/builder-2021.1/ticket-configuration/setting-a-ticket-live.md)
- [Case Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration.md)
- [Creating a New Case Process](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/creating-a-new-case-process.md)
- [Case Screen Overview](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-screen-overview.md)
- [Case-level Settings - Case Info Tab](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-info-section.md)
- [Adding Actions to a Case](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case.md)
- [Manual Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/manual-actions.md)
- [Peer Review Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/peer-review-action-info-tab.md)
- [Send Email Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/email-action-info-tab.md)
- [Send Email and Wait Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/send-email-and-wait-actions.md)
- [Start Case Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/start-new-case-action-info-tab.md)
- [Approval Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/approval-actions.md)
- [Trigger External API Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/external-api-action-info-tab.md)
- [IDP Data Extraction Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/abbyy-flexicapture-action-info-tab.md)
- [ABBYY OCR FlexiCapture Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/abbyy-flexicapture-action-info-tab-1.md)
- [Wait for Sub-Cases to Complete Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/hold-case-action-info-tab.md)
- [Adding Ad-hoc Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/adding-ad-hoc-actions.md)
- [Adding Action Checklists](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/adding-actions-to-a-case/checklists-on-actions.md): Set activities to be carried out for an Action by creating a checklist to display on it
- [Case Conditionality](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-conditionality.md)
- [Case Conditionality - Formatting Examples](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-conditionality/case-conditionality-examples-and-formatting.md)
- [Conditionality Based on an Action's Checklist](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-conditionality/conditionality-based-on-an-actions-checklist.md)
- [Conditionality – Advanced Mode C# Tips](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/case-conditionality/conditionality-advance-mode-c-tips.md)
- [Merging Branches in a Case](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/merging-branches-in-a-case.md)
- [Ending a Case Early](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/ending-a-case-early.md)
- [Setting a Case Live](https://docs.enate.net/enate-help/builder/builder-2021.1/case-configuration/setting-a-case-live.md)
- [Email Mailbox Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration.md)
- [Email Connectors](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/email-connectors-detail.md)
- [Email Routes](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/email-routes.md)
- [Microsoft Office 365 Email Integration with Enate via Graph API model](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/microsoft-office-365-email-integration-with-enate-via-graph-api-model.md)
- [SMTP Email Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/smtp-email-configuration.md)
- [Email Connector and Routes FAQs](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/email-connector-and-routes-faqs.md)
- [Setting up your Email Infrastructure](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/setting-up-your-email-infrastucture.md): Information to help Admins set up relevant email integrations to work with Enate
- [Inbound Email Setup](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/setting-up-your-email-infrastucture/inbound-email-setup.md)
- [Outbound Email Setup](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/setting-up-your-email-infrastucture/outbound-email-setup.md)
- [Incoming Emails - Processing Logic](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/incoming-emails-processing-logic.md)
- [Wildcard Routes for incoming BCC Emails](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/incoming-emails-processing-logic/wildcard-routes-for-incoming-bcc-emails.md)
- [Wildcard Email Routes - Possible Scenarios](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/incoming-emails-processing-logic/wildcard-email-routes-possible-scenarios.md)
- [Subsequent Email Responses - Scenarios](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/incoming-emails-processing-logic/subsequent-email-responses-scenarios.md)
- [Plus Addressing in Emails](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/incoming-emails-processing-logic/plus-addressing-in-emails.md): What is the Plus Addressing email feature and how does it affect email routing in Enate?
- [Email Receipt & Deduplication](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/email-receipt-and-deduplication.md): Details regarding email deduplication - common Email Server behaviour with how they can create duplicate emails, and subsequent behaviour in Enate
- [Dealing with Incoming Out of Office Emails](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/dealing-with-incoming-out-of-office-emails.md)
- [Enate via Graph API model](https://docs.enate.net/enate-help/builder/builder-2021.1/email-mailbox-configuration/enate-via-graph-api-model.md)
- [Email Template Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration.md)
- [Default Email Templates](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/default-email-templates.md)
- [Creating New Email Templates](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/creating-new-email-templates.md)
- ['Reply Instructions' Email Template - 'Expression of Intent' Instructions](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/reply-instructions-email-template-expression-of-intent-instructions.md)
- [Viewing Where Email Templates Are In Use](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/viewing-where-email-templates-are-in-use.md)
- [Comparing & Merging Email Templates](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/comparison-and-merging-of-email-templates.md)
- [Canned Response Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/email-template-configuration/canned-response-configuration-in-builder.md)
- [Custom Data and Custom Card Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration.md)
- [Creating Custom Data Fields](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/creating-custom-data-fields.md)
- [Creating a Custom Card](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/types-of-custom-cards.md)
- [Importing / Exporting Custom Cards](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/importing-exporting-custom-cards.md)
- [Advanced Custom Cards](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/super-flexible-cards.md)
- [Linking Custom Cards to Cases / Tickets / Actions](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/linking-custom-cards-to-case-ticket-actions.md)
- [Quickfind with Custom Data – Configuration and Rules](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/quickfind-with-custom-data-configuration-and-rules.md)
- [Extension Properties](https://docs.enate.net/enate-help/builder/builder-2021.1/custom-data-and-custom-card-configuration/extension-properties.md)
- [Schedules and Triggers](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers.md)
- [Schedule Setup](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/configuring-schedules.md)
- [Creating a Schedule Structure](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/configuring-schedules/creating-a-schedule-structure.md)
- [Creating a Schedule](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/configuring-schedules/creating-a-schedule.md)
- [Linking a Schedule to a Case](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/configuring-schedules/linking-a-schedule-to-a-case.md)
- [Schedule Behaviour for Auto-Launching Cases](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/schedule-behaviour-for-auto-launching-cases.md)
- [Triggers](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/frequency-based-triggers.md)
- [Creating a New Trigger](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/frequency-based-triggers/creating-a-new-trigger.md)
- [Editing an Existing Trigger](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/frequency-based-triggers/editing-an-existing-trigger.md)
- [Viewing Cases Launched by Triggers in Work Manager](https://docs.enate.net/enate-help/builder/builder-2021.1/schedules-and-frequency-based-triggers/frequency-based-triggers/viewing-cases-launched-by-triggers-in-work-manager.md)
- [Shared, Standardised Settings – ‘Flavours’](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours.md)
- [Due Date Flavours](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours/due-date-flavours.md)
- [Allocation Flavours](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours/allocation-flavours.md)
- [General Settings Flavours (Action Only)](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours/general-settings-flavours-action-only.md)
- [Follow Up Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours/follow-up-settings.md)
- [Exception Activities – Creating and Cloning New Flavours](https://docs.enate.net/enate-help/builder/builder-2021.1/shared-standardised-settings-flavours/exception-activities-creating-and-cloning-new-flavours.md)
- [Case and Ticket Configuration Validation](https://docs.enate.net/enate-help/builder/builder-2021.1/case-and-ticket-configuration-validation.md)
- [Approval Flows](https://docs.enate.net/enate-help/builder/builder-2021.1/approval-flows.md)
- [Integrations - Marketplace](https://docs.enate.net/enate-help/builder/builder-2021.1/integrations-marketplace.md)
- [User Management](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management.md)
- [Service Agents](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/service-agents.md)
- [Robots](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/robots.md)
- [Self Service Users](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/employees.md)
- [User Groups & Data Permissions](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/user-groups.md)
- [User Roles & Feature Access](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/user-roles-and-feature-access.md)
- [Application Credentials](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/application-credentials.md)
- [Robot Credentials](https://docs.enate.net/enate-help/builder/builder-2021.1/user-management/robot-credentials.md)
- [Working Calendar Management](https://docs.enate.net/enate-help/builder/builder-2021.1/working-calendar-management.md)
- [Adding Localizations](https://docs.enate.net/enate-help/builder/builder-2021.1/adding-localisations.md)
- [Viewing Deleted Items](https://docs.enate.net/enate-help/builder/builder-2021.1/user-dropdown.md)
- [System-Wide Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings.md)
- [General Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/general-settings.md)
- [Defect Parties](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/defect-parties.md)
- [File Tags](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/file-tags.md)
- [Office 365 Integration](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/office-365-integration.md)
- [Suppliers](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/suppliers.md)
- [Queues](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/queues.md)
- [Contact Tags](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/contact-tags.md)
- [Departments](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/departments.md)
- [Locations](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/locations.md)
- [Cost Centers](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/cost-centers.md)
- [Password Policy](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/password-policy.md)
- [Custom Content Security Policy Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/custom-content-security-policy-settings.md)
- [SSO Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/sso-settings.md)
- [Approval Settings](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/approval-settings.md)
- [Privacy Policy Display](https://docs.enate.net/enate-help/builder/builder-2021.1/system-wide-settings/privacy-policy-display.md)
- [Maximum Limits in Enate](https://docs.enate.net/enate-help/builder/builder-2021.1/maximum-limits-in-enate.md): Understanding Enate's Data Limits
- [Useful Links](https://docs.enate.net/enate-help/builder/builder-2021.1/useful-links.md)
- [Validation Codes](https://docs.enate.net/enate-help/builder/builder-2021.1/validation-codes.md)
- [Administration](https://docs.enate.net/enate-help/builder/builder-2021.1/administration.md)
- [Enate System Setup Requirements / Whitelisting](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/setup-requirements.md): Technical requirements recommended as part of setting up your organisation to use an Enate instance.
- [Binary Data Storage Options - 'Bring Your Own Bucket'](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/binary-data-storage-options-bring-your-own-bucket.md)
- [Files: Anti-Malware Scanning](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/files-anti-malware-scanning.md)
- [Activities Audited in Enate](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/activities-audited-in-enate.md)
- [2021.1 Engine Descriptions](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/2021.1-engine-descriptions.md)
- [Open Source Components](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/open-source-components.md)
- [SSO Configuration](https://docs.enate.net/enate-help/builder/builder-2021.1/administration/sso-configuration.md)
- [EnateAI](https://docs.enate.net/enate-help/enateai/enateai.md)
- [EnateAI for Email](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email.md)
- [Enate AI - Email Classification](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email/enate-ai-email-classification.md)
- [EnateAI - Email Data Extraction](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email/enateai-email-data-extraction.md)
- [EnateAI Sentiment Analysis](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email/sentiment-analysis.md)
- [EnateAI - 'Thank You' Email Evaluation](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email/enateai-thank-you-email-evaluation.md)
- [Email Connector-level control over Email Integrations](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-email/email-connector-level-control-over-email-integrations.md)
- [EnateAI - Document Classification](https://docs.enate.net/enate-help/enateai/enateai/enateai-document-classification.md)
- [EnateAI for IDP - Document Extraction](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-idp-document-extraction.md)
- [Enhanced Invoice Field Detection](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-idp-document-extraction/enhanced-invoice-field-detection.md)
- [Enhanced Insurance Surrender Field Detection](https://docs.enate.net/enate-help/enateai/enateai/enateai-for-idp-document-extraction/enhanced-insurance-surrender-field-detection.md)
- [EnateAI - AI Analyst (Beta)](https://docs.enate.net/enate-help/enateai/enateai/enateai-ai-analyst.md)
- [AI Prompts](https://docs.enate.net/enate-help/enateai/enateai/enateai-ai-analyst/ai-prompts.md)
- [Bank File Reconciliation](https://docs.enate.net/enate-help/enateai/enateai/enateai-ai-analyst/ai-prompts/bank-file-reconciliation.md)
- [Investment Case Content Creation](https://docs.enate.net/enate-help/enateai/enateai/enateai-ai-analyst/ai-prompts/investment-case-content-creation.md)
- [Credit Card Statement Reconciliation](https://docs.enate.net/enate-help/enateai/enateai/enateai-ai-analyst/ai-prompts/credit-card-statement-reconciliation.md)
- [EnateAI - FAQs](https://docs.enate.net/enate-help/enateai/enateai/enateai-faqs.md): Here you will find overview information and FAQs for each of the EnateAI offerings.
- [Set Confidence Thresholds for your AI Integrations](https://docs.enate.net/enate-help/enateai/enateai/set-confidence-thresholds-for-your-ai-integrations.md)
- [Alert Notifications in Marketplace](https://docs.enate.net/enate-help/enateai/enateai/alert-notifications-in-marketplace.md)
- [Reporting & BI Options](https://docs.enate.net/enate-help/enate-bi/reporting-and-bi-options.md)
- [Enate Data Dictionary](https://docs.enate.net/enate-help/enate-bi/enate-data-dictionary.md)
- [Enate Integration Services powered by SnapLogic](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic.md)
- [SnapLogic Overview](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/snaplogic-overview.md)
- [Using SnapGPT to help you in SnapLogic](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/snaplogic-overview/using-snapgpt-to-help-you-in-snaplogic.md)
- [iPaaS Patterns](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/ipaas-patterns.md)
- [Build your Pipeline - Enate Integration Pattern 1](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/build-your-pipeline-enate-integration-pattern-1.md)
- [Enate Integration Services FAQs](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/enate-integration-services-faqs.md)
- [Resources and Links](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic/resources-and-links.md)
- [Enate Integrations](https://docs.enate.net/enate-help/integrations/enate-integrations.md)
- [Set Confidence Thresholds for your Integrations](https://docs.enate.net/enate-help/integrations/enate-integrations/set-confidence-thresholds-for-your-integrations.md)
- [Email Connector-level control over Email Integrations](https://docs.enate.net/enate-help/integrations/enate-integrations/email-connector-level-control-over-email-integrations.md)
- [Auto-classify emails - Email Classification](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-classify-emails-email-classification.md)
- [Auto-populate Custom Cards with Email Info - Email Data Extraction](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-populate-custom-cards-with-email-info-email-data-extraction.md)
- [Analyse sentiment in emails -  Sentiment Analysis](https://docs.enate.net/enate-help/integrations/enate-integrations/analyse-sentiment-in-emails-sentiment-analysis.md)
- [Auto-evaluate 'Thank You' emails -Thank You Email Evaluation](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-evaluate-thank-you-emails-thank-you-email-evaluation.md)
- [Auto-tag email attachments - Document Classification](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-tag-email-attachments-document-classification.md)
- [Auto-extract document data - Document Extraction](https://docs.enate.net/enate-help/integrations/enate-integrations/auto-extract-document-data-document-extraction.md)
- [Set up a Bot status monitor in Power Automate](https://docs.enate.net/enate-help/integrations/enate-integrations/example-how-to-set-up-a-bot-status-monitor-in-power-automate.md): A sample integration showing how to get automatic notifications when your bots go offline.
- [Integrate third-party WebApps by Iframe with Enate's Advanced Custom Cards](https://docs.enate.net/enate-help/integrations/enate-integrations/integrate-third-party-webapps-by-iframe-with-enates-advanced-custom-cards.md): Code and walkthrough of how you can integrate third-party WebApps by Iframe with Enate's Advanced Custom Cards.
- [Extract Emails & Attachments to SharePoint with Power Automate](https://docs.enate.net/enate-help/integrations/enate-integrations/sample-extracting-email-and-attachments-to-sharepoint-with-power-automate.md): A sample integration showing how to extract an email and its attachments to a SharePoint directory.
- [Auto-notify other apps of new Cases, Tickets & comms with Enate's Webhooks](https://docs.enate.net/enate-help/integrations/enate-integrations/webhook-sample-auto-notifying-other-apps-of-new-cases-tickets-and-comms.md): A sample integration showing how to auto-notify other apps of new Cases, Tickets and communications via Enate's Webhook subscriptions.
- [Auto-populate row data into an Enate Case with UiPath](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath-tip-adding-table-fields.md): A sample integration showing how to auto-populate row data into an Enate Case.
- [Create a Webform that turns requests into Tickets with Enate's APIs](https://docs.enate.net/enate-help/integrations/enate-integrations/api-sample-webform-front-end-to-post-tickets.md)
- [Default Current Date & Time into a Field with Enate's Advanced Custom Cards](https://docs.enate.net/enate-help/integrations/enate-integrations/sample-code-default-current-datetime-into-a-field.md): Code and walkthrough of how you can default the current system date/time into a custom data field onto your Card.
- [GPT Providers](https://docs.enate.net/enate-help/integrations/enate-integrations/gpt-providers.md)
- [APIs](https://docs.enate.net/enate-help/integrations/enate-integrations/apis.md)
- [API Changes](https://docs.enate.net/enate-help/integrations/enate-integrations/apis/api-changes.md)
- [API Enums](https://docs.enate.net/enate-help/integrations/enate-integrations/apis/api-enums.md)
- [ABBYY FlexiCapture](https://docs.enate.net/enate-help/integrations/enate-integrations/abbyy-integration.md)
- [Setting up Enate & ABBYY Integration](https://docs.enate.net/enate-help/integrations/enate-integrations/abbyy-integration/setting-up-an-abbyy-flexicapture-integration.md)
- [How ABBYY FlexiCapture Actions Work At Runtime](https://docs.enate.net/enate-help/integrations/enate-integrations/abbyy-integration/how-abbyy-flexicapture-actions-work-at-runtime.md)
- [Webhooks](https://docs.enate.net/enate-help/integrations/enate-integrations/webhooks.md)
- [How to work with Enate's Webhooks](https://docs.enate.net/enate-help/integrations/enate-integrations/webhooks/enates-webhooks.md)
- [List of Enate's Webhooks](https://docs.enate.net/enate-help/integrations/enate-integrations/webhooks/list-of-enates-webhooks.md)
- [API Webhook Subscription](https://docs.enate.net/enate-help/integrations/enate-integrations/webhooks/api-webhook-subscription.md)
- [Webhook Troubleshooting](https://docs.enate.net/enate-help/integrations/enate-integrations/webhooks/webhook-troubleshooting.md): A list of commonly asked questions regarding Enate Webhooks.
- [UiPath](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath.md)
- [Setting Up Enate & UiPath Integration](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-integration.md): This article takes you through how to set up an integration between Enate and UiPath.
- [Enate UiPath Activity Libraries](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/enate-uipath-activity-library.md): Details of Enate's UiPath Activity Libraries.
- [Enate & UiPath Orchestrator Synchronization](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-orchestrator-synchronization.md)
- [UiPath Synchronization V4](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-orchestrator-synchronization/uipath-synchronization-v4.md)
- [UiPath Cloud Synchronization V3](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-orchestrator-synchronization/uipath-cloud-synchronization-v3.md)
- [UiPath Cloud Synchronization V2](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-orchestrator-synchronization/uipath-cloud-synchronization-v2.md)
- [General Questions and Issues, Debugging and Troubleshooting](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath/setting-up-enate-and-uipath-orchestrator-synchronization/general-questions-and-issues-debugging-and-troubleshooting.md)
- [UiPath Communications Mining](https://docs.enate.net/enate-help/integrations/enate-integrations/uipath-communications-mining.md)
- [Blue Prism](https://docs.enate.net/enate-help/integrations/enate-integrations/blue-prism.md): Information on how to integrate Enate with Blue Prism
- [Setting Up Enate & Blue Prism Integration](https://docs.enate.net/enate-help/integrations/enate-integrations/blue-prism/setting-up-enate-and-blue-prism-integration.md)
- [Enate Blue Prism Connectors](https://docs.enate.net/enate-help/integrations/enate-integrations/blue-prism/enate-blue-prism-connectors.md)
- [Automation Anywhere](https://docs.enate.net/enate-help/integrations/enate-integrations/automation-anywhere.md): Information on how to integrate Enate with Automation Anywhere
- [Getting Started with Automation Anywhere](https://docs.enate.net/enate-help/integrations/enate-integrations/automation-anywhere/getting-started-with-automation-anywhere.md)
- [Power Automate](https://docs.enate.net/enate-help/integrations/enate-integrations/power-automate.md): Using Power Automate as part of your integration architecture to connect Enate to your other line of business apps.
- [Advanced Custom Card Code](https://docs.enate.net/enate-help/integrations/enate-integrations/custom-card-content.md)
- [Custom Card Validation](https://docs.enate.net/enate-help/integrations/enate-integrations/custom-card-content/custom-card-code.md)
- [Custom Card HTML](https://docs.enate.net/enate-help/integrations/enate-integrations/custom-card-content/custom-card-html.md)
- [Custom Card CSS](https://docs.enate.net/enate-help/integrations/enate-integrations/custom-card-content/custom-card-css.md)
- [Enate White Papers](https://docs.enate.net/enate-help/white-papers/enate-white-papers.md)
- [Enate Implementations](https://docs.enate.net/enate-help/implementation/enate-implementations-2.md)
- [Build Phase - Hints & Tips ](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate.md)
- [Combining Consecutive Actions](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/combining-consecutive-actions.md)
- [Removing “Send” actions](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/removing-send-actions.md)
- [Solutioning Using Peer Review ACTIONS](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/using-peer-review-actions.md): How to use Peer Review type manual actions to improve your process design.
- [Focus on Operational Process](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/focus-on-operational-process.md)
- [Removing Decisions](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/removing-decisions.md)
- [Using Sub Processes](https://docs.enate.net/enate-help/implementation/enate-implementations-2/solutioning-in-enate/using-sub-processes.md)
- [Enate Builder Certification & Accreditation](https://docs.enate.net/enate-help/implementation/enate-builder-certification-and-accreditation.md)
- [Enate Academy Training Courses](https://docs.enate.net/enate-help/implementation/enate-academy-training-courses.md)
- [Glossary of Enate Terms](https://docs.enate.net/enate-help/enate-glossary.md): Definitions for key terms used in Enate
- [Feedback](https://docs.enate.net/enate-help/feedback.md)

## Français

- [Work Manager](https://docs.enate.net/enate-help/francais/master.md): Dans cette section, vous trouverez de nombreuses explications et vidéos pour apprendre à utiliser le logiciel Work Manager d'Enate pour gérer vos processus commerciaux au quotidien.
- [Les rôles d’utilisateurs sur Work Manager](https://docs.enate.net/enate-help/francais/les-roles-dutilisateurs-sur-work-manager.md)
- [Page d'accueil](https://docs.enate.net/enate-help/francais/page-daccueil.md)
- [Diagramme à barres et grille](https://docs.enate.net/enate-help/francais/page-daccueil/page-daccueil-diagramme-a-barres-et-grille.md)
- [Résolution groupée des Tickets et des Actions via la grille de la page d'accueil](https://docs.enate.net/enate-help/francais/page-daccueil/page-daccueil-diagramme-a-barres-et-grille/resolution-groupee-des-tickets-et-des-actions-via-la-grille-de-la-page-daccueil.md)
- [Barre d’équipe : visualiser votre équipe](https://docs.enate.net/enate-help/francais/page-daccueil/barre-dequipe.md)
- [Barre d’équipe pour les membres d’équipe](https://docs.enate.net/enate-help/francais/page-daccueil/barre-dequipe/barre-dequipe-pour-les-membres-dequipe.md)
- [Barre d’équipe pour les chefs d’équipe](https://docs.enate.net/enate-help/francais/page-daccueil/barre-dequipe/barre-dequipe-pour-les-chefs-dequipe.md)
- [Paramètres de vos équipes et files d'attente](https://docs.enate.net/enate-help/francais/parametres-de-vos-equipes-et-files-dattente.md)
- [Recherche rapide](https://docs.enate.net/enate-help/francais/quickfind.md)
- [Recherche rapide avec des champs de données personnalisés](https://docs.enate.net/enate-help/francais/quickfind/quickfind-avec-des-champs-de-donnees-personnalises.md)
- [Recherche rapide : caractéristiques](https://docs.enate.net/enate-help/francais/quickfind/comment-fonctionne-quickfind-caracteristiques.md)
- [Gérer les contacts](https://docs.enate.net/enate-help/francais/contacts.md)
- [Ajouter, modifier et supprimer des contacts](https://docs.enate.net/enate-help/francais/contacts/ajouter-modifier-et-supprimer-des-contacts.md)
- [Page Gestion des contacts](https://docs.enate.net/enate-help/francais/contacts/page-de-gestion-des-contacts.md)
- [Page Activités du contact](https://docs.enate.net/enate-help/francais/contacts/la-page-des-activites-de-contact.md)
- [Balises de contact](https://docs.enate.net/enate-help/francais/contacts/balises-de-contact.md)
- [Fiche des contacts](https://docs.enate.net/enate-help/francais/contacts/carte-des-contacts.md)
- [E-mails](https://docs.enate.net/enate-help/francais/courriels.md)
- [Rédiger des e-mails](https://docs.enate.net/enate-help/francais/courriels/redaction-de-courriels.md)
- [Textes prédéfinis](https://docs.enate.net/enate-help/francais/courriels/textes-memorises.md)
- [Pièces jointes aux e-mails](https://docs.enate.net/enate-help/francais/courriels/joindre-des-fichiers-a-un-courriel.md)
- [Enregistrer un e-mail en tant que brouillon](https://docs.enate.net/enate-help/francais/courriels/enregistrer-un-e-mail-en-tant-que-brouillon.md)
- [Programmer des e-mails](https://docs.enate.net/enate-help/francais/courriels/programmation-des-courriels-et-boite-denvoi.md)
- [Vue Boîte de réception](https://docs.enate.net/enate-help/francais/courriels/vue-boite-de-reception.md)
- [Vue Éléments envoyés](https://docs.enate.net/enate-help/francais/courriels/vue-elements-envoyes.md)
- [Vue Boîte d’envoi](https://docs.enate.net/enate-help/francais/courriels/vue-boite-denvoi.md)
- [Gestion des e-mails non gérés](https://docs.enate.net/enate-help/francais/courriels/gestion-des-e-mails-non-geres.md)
- [Créer de nouveaux itinéraires d’e-mail à partir d’e-mails non gérés](https://docs.enate.net/enate-help/francais/courriels/gestion-des-e-mails-non-geres/creer-de-nouveaux-itineraires-de-mail-a-partir-de-mails-non-geres.md)
- [Consulter les e-mails supprimés](https://docs.enate.net/enate-help/francais/courriels/gestion-des-e-mails-non-geres/consulter-les-e-mails-supprimes.md)
- [E-mails non gérés : plus de précisions](https://docs.enate.net/enate-help/francais/courriels/gestion-des-e-mails-non-geres/e-mails-non-geres-plus-de-precisions.md)
- [Adresses e-mail bloquées](https://docs.enate.net/enate-help/francais/courriels/adresses-e-mail-bloquees.md)
- [Utiliser plusieurs onglets](https://docs.enate.net/enate-help/francais/utiliser-plusieurs-onglets.md)
- [Liste de priorités](https://docs.enate.net/enate-help/francais/liste-de-priorites.md)
- [Notifications](https://docs.enate.net/enate-help/francais/notifications.md)
- [Obtenir de nouvelles activités](https://docs.enate.net/enate-help/francais/obtenir-de-nouvelles-activites.md)
- [Créer une nouvelle activité](https://docs.enate.net/enate-help/francais/creer-une-nouvelle-activite.md)
- [Créer des activités en bloc](https://docs.enate.net/enate-help/francais/creer-une-nouvelle-activite/creation-en-bloc-dactivites.md)
- [Créer une activité à partir d’un e-mail existant](https://docs.enate.net/enate-help/francais/creer-une-nouvelle-activite/creer-une-activite-a-partir-dun-e-mail-existant.md)
- [Vue d’ensemble des activités](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites.md)
- [Types d’activités](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/types-dactivites.md)
- [Ajouter une note](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/ajout-dune-note.md)
- [Fiche défauts et consigner les défauts](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/fiche-defauts-et-consigner-les-defauts.md)
- [Chronologie](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/section-chronologie.md)
- [Fiche Fichiers](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/carte-des-fichiers.md)
- [Fiche Suivi du temps](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/carte-de-suivi-du-temps.md)
- [Prévision des efforts pour les cas](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/prevision-des-efforts-pour-les-cas.md)
- [Fiches intelligentes](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/cartes-intelligentes.md)
- [Activités récemment consultées](https://docs.enate.net/enate-help/francais/les-differents-types-decran-des-activites/activites-recemment-consultees.md)
- [Traitement d’un ticket](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1.md)
- [L’écran des tickets](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1/lecran-des-tickets.md)
- [Traitement d’un ticket](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1/traitement-dun-ticket.md)
- [Fusionner un ticket avec un autre ticket, un cas ou une action](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1/autres-activites-disponibles-pour-le-ticket.md)
- [Fractionner un ticket](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1/fractionner-un-ticket.md)
- [Convertir un ticket en cas](https://docs.enate.net/enate-help/francais/traitement-dun-ticket-1/transformer-un-ticket-en-cas-lancer-un-cas.md)
- [Traitement d’un cas](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1.md)
- [L’écran des cas](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1/specificites-de-lecran-des-cas.md)
- [Traitement d’un cas](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1/traitement-dun-cas.md)
- [Créer manuellement une action](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1/lancer-une-action.md)
- [Retravailler un cas](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1/retravailler.md)
- [Sous-cas](https://docs.enate.net/enate-help/francais/traitement-dun-cas-1/sous-cas.md)
- [Traitement d’une action](https://docs.enate.net/enate-help/francais/traitement-dune-action-1.md)
- [L’écran des actions](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/specificites-de-lecran-des-actions.md)
- [Traitement d'une Action](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/traitement-dune-action.md)
- [Actions « Attendre que des Sous-cas soient terminés »](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/untitled-5.md)
- [Actions intégrées ABBYY FlexiCapture](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/untitled.md)
- [Actions « Extraction du document »](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/actions-extraction-du-document.md)
- [Actions d’examen par les associés](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/untitled-6.md)
- [Actions Envoyer e-mail et Envoyer e-mail et attendre](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/actions-envoyer-e-mail-et-envoyer-e-mail-et-attendre.md)
- [Actions « Déclencher des API externes »](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/actions-declencher-des-api-externes.md)
- [Actions d’approbation](https://docs.enate.net/enate-help/francais/traitement-dune-action-1/actions-dapprobation.md)
- [Travailler avec des activités liées](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees.md)
- [Lier des activités existantes](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees/lier-des-activites-existantes.md)
- [Créer de nouvelles activités liées](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees/creer-de-nouvelles-activites-liees.md)
- [Consulter les activités liées](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees/consulter-les-activites-liees.md)
- [Partager des e-mails entre des activités liées](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees/partager-des-e-mails-entre-des-activites-liees.md)
- [Groupe Associé et Activités Liées](https://docs.enate.net/enate-help/francais/travailler-avec-des-activites-liees/groupe-associe-et-activites-liees.md)
- [Communications entre équipes internes](https://docs.enate.net/enate-help/francais/communications-entre-equipes-internes.md)
- [French: Aide lors de l'envoi d'une Activité (fermée) d'une autre équipe](https://docs.enate.net/enate-help/francais/french-aide-lors-de-lenvoi-dune-activite-fermee-dune-autre-equipe.md)
- [Activités : affecter/réaffecter/retirer l’affectation](https://docs.enate.net/enate-help/francais/activites-affecter-reaffecter-retirer-laffectation.md)
- [Caractéristiques des commentaires des clients](https://docs.enate.net/enate-help/francais/caracteristiques-des-commentaires-des-clients.md)
- [Rapports](https://docs.enate.net/enate-help/francais/rapports.md)
- [Comment lire un rapport dans Enate](https://docs.enate.net/enate-help/francais/rapports/comment-lire-un-rapport-dans-enate.md)
- [Rapport Aperçu de l’équipe](https://docs.enate.net/enate-help/francais/rapports/rapport-apercu-de-lequipe.md)
- [Rapport Vue d’ensemble de l’utilisateur](https://docs.enate.net/enate-help/francais/rapports/rapport-vue-densemble-de-lutilisateur.md)
- [Aperçu des performances opérationnelles](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles.md)
- [Résumé des opérations](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/resume-des-operations.md)
- [Volume et charge de travail](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/volume-et-charge-de-travail.md)
- [Qualité et défauts](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/qualite-et-defauts.md)
- [SLA et durée du cycle](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/sla-et-duree-du-cycle.md)
- [Performance des agents](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/performance-des-agents.md)
- [Communications](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/communications.md)
- [Rapport visuel et référence de mesure](https://docs.enate.net/enate-help/francais/rapports/apercu-des-performances-operationnelles/rapport-visuel-et-reference-de-mesure.md)
- [Rapport sur le sentiment par courrier électronique](https://docs.enate.net/enate-help/francais/rapports/rapport-sur-le-sentiment-par-courrier-electronique.md)
- [Rapport de rétroaction par courriel](https://docs.enate.net/enate-help/francais/rapports/rapport-de-retroaction-par-courriel.md)
- [Rapport sur les performances de la classification des e-mails par IA](https://docs.enate.net/enate-help/francais/rapports/rapport-sur-les-performances-de-la-classification-des-e-mails-par-ia.md)
- [Rapport sur les données utilisateur](https://docs.enate.net/enate-help/francais/rapports/rapport-sur-les-donnees-utilisateur.md)
- [Recherche avancée](https://docs.enate.net/enate-help/francais/vues-de-vos-donnees.md)
- [Paramètres utilisateur](https://docs.enate.net/enate-help/francais/parametres-des-utilisateurs.md)
- [Mode test](https://docs.enate.net/enate-help/francais/mode-test.md)
- [Support multilingue](https://docs.enate.net/enate-help/francais/support-multilingue.md)
- [Annexe](https://docs.enate.net/enate-help/francais/annexe.md)
- [Erreurs de validation potentielles pour la création en bloc d’activités](https://docs.enate.net/enate-help/francais/annexe/erreurs-de-validation-potentielles-pour-la-creation-en-vrac-dactivites.md)
- [Termes de recherche ignorés : plus d’informations](https://docs.enate.net/enate-help/francais/annexe/termes-de-recherche-ignores-plus-dinformations.md): Informations sur les termes supprimés automatiquement lors des différentes recherches que les utilisateurs peuvent effectuer dans le système.
- [Comment le système détermine le responsable d’une activité, sa file d’attente et à qui l’affecter](https://docs.enate.net/enate-help/francais/annexe/comment-le-systeme-determine-le-responsable-dune-activite-sa-file-dattente-et-a-qui-laffecter.md)
- [Prise en charge des résolutions d’écran](https://docs.enate.net/enate-help/francais/annexe/prise-en-charge-des-resolutions-decran.md): Détails sur les résolutions d’écran prises en charge par Enate
- [Commentaires](https://docs.enate.net/enate-help/francais/commentaires.md)

## Deutsch

- [Work Manager](https://docs.enate.net/enate-help/deutsch/master.md): In diesem Bereich finden Sie viele Erklärungen und Videos, die Ihnen zeigen, wie Sie die Work Manager-Software von Enate für die Verwaltung Ihrer täglichen Geschäftsprozesse nutzen können.
- [NutzerInnen-Rollen im Arbeitsmanager](https://docs.enate.net/enate-help/deutsch/nutzerinnen-rollen-im-arbeitsmanager.md)
- [Homepage](https://docs.enate.net/enate-help/deutsch/homepage.md)
- [Balkendiagramm und Tabelle](https://docs.enate.net/enate-help/deutsch/homepage/homepage-balkendiagramm-und-tabelle.md)
- [Massenauflösung von Tickets und Aktionen über das Startseitenraster](https://docs.enate.net/enate-help/deutsch/homepage/homepage-balkendiagramm-und-tabelle/massenauflosung-von-tickets-und-aktionen-uber-das-startseitenraster.md)
- [Teamsäule: Mein Team ansehen](https://docs.enate.net/enate-help/deutsch/homepage/team-saeule.md)
- [Teamsäule für Teammitglieder](https://docs.enate.net/enate-help/deutsch/homepage/team-saeule/teamsaule-fur-teammitglieder.md)
- [Teamsäule für Teamleitende](https://docs.enate.net/enate-help/deutsch/homepage/team-saeule/teamsaule-fur-teamleitende.md)
- [Zusammenstellung Ihrer Teams und Warteschlangen](https://docs.enate.net/enate-help/deutsch/zusammenstellung-ihrer-teams-und-warteschlangen.md)
- [Schnellsuche](https://docs.enate.net/enate-help/deutsch/schnellsuche.md)
- [Schnellsuchen mit benutzerdefinierten Datenfeldern](https://docs.enate.net/enate-help/deutsch/schnellsuche/schnellsuchen-mit-benutzerdefinierten-datenfeldern.md)
- [Wie die Schnellsuche funktioniert - Im Detail](https://docs.enate.net/enate-help/deutsch/schnellsuche/wie-die-schnellsuche-funktioniert-besonderheiten.md)
- [Kontakte verwalten](https://docs.enate.net/enate-help/deutsch/kontakte.md)
- [Kontakte hinzufügen, bearbeiten und löschen](https://docs.enate.net/enate-help/deutsch/kontakte/kontakte-hinzufugen-bearbeiten-und-loschen.md)
- [Die Kontaktverwaltungsseite](https://docs.enate.net/enate-help/deutsch/kontakte/kontaktdaten-verwaltungsseite.md)
- [Die Kontakte-Aktivitätenseite](https://docs.enate.net/enate-help/deutsch/kontakte/die-aktivitaetsseite-kontakt.md)
- [Kontakt-Tags](https://docs.enate.net/enate-help/deutsch/kontakte/kontakt-tags.md)
- [Kontaktkarte](https://docs.enate.net/enate-help/deutsch/kontakte/kontakte.md)
- [E-Mails](https://docs.enate.net/enate-help/deutsch/e-mails.md)
- [E-Mails verfassen](https://docs.enate.net/enate-help/deutsch/e-mails/e-mails-verfassen.md)
- [Vordefinierte Texte](https://docs.enate.net/enate-help/deutsch/e-mails/vordefinierte-texte.md)
- [E-Mail-Anhänge](https://docs.enate.net/enate-help/deutsch/e-mails/dateien-an-eine-e-mail-anhaengen.md)
- [Eine E-Mail als Entwurf speichern](https://docs.enate.net/enate-help/deutsch/e-mails/eine-e-mail-als-entwurf-speichern.md)
- [Terminieren von E-Mails](https://docs.enate.net/enate-help/deutsch/e-mails/terminieren-von-e-mails-und-des-postausgangs.md)
- [Posteingangs-Ansicht](https://docs.enate.net/enate-help/deutsch/e-mails/posteingangs-ansicht.md)
- [Gesendete E-Mails](https://docs.enate.net/enate-help/deutsch/e-mails/gesendete-e-mails.md)
- [Postausgang](https://docs.enate.net/enate-help/deutsch/e-mails/postausgang.md)
- [Unbearbeitete E-Mails](https://docs.enate.net/enate-help/deutsch/e-mails/unbearbeitete-e-mails.md)
- [Neue E-Mail-Routen in unbearbeiteten E-Mails erstellen](https://docs.enate.net/enate-help/deutsch/e-mails/unbearbeitete-e-mails/neue-e-mail-routen-in-unbearbeiteten-e-mails-erstellen.md)
- [Gelöschte E-Mails anzeigen lassen](https://docs.enate.net/enate-help/deutsch/e-mails/unbearbeitete-e-mails/geloschte-e-mails-anzeigen-lassen.md)
- [Unbearbeitete E-Mails – Weitere Einzelheiten](https://docs.enate.net/enate-help/deutsch/e-mails/unbearbeitete-e-mails/unbearbeitete-e-mails-weitere-einzelheiten.md)
- [Blockierte E-Mail-Adressen](https://docs.enate.net/enate-help/deutsch/e-mails/blockierte-e-mail-adressen.md)
- [Mehrere Registerkarten verwenden](https://docs.enate.net/enate-help/deutsch/mehrere-registerkarten-verwenden.md)
- [Fokusliste](https://docs.enate.net/enate-help/deutsch/fokusliste.md)
- [Benachrichtigungen](https://docs.enate.net/enate-help/deutsch/benachrichtigungen.md)
- [Neue Arbeitsaufgabe erhalten](https://docs.enate.net/enate-help/deutsch/neue-arbeitsaufgabe-erhalten.md)
- [Neue Arbeit erstellen](https://docs.enate.net/enate-help/deutsch/neue-arbeit-erstellen.md)
- [Massenerstellung von Arbeitsaufträgen](https://docs.enate.net/enate-help/deutsch/neue-arbeit-erstellen/massenerstellung-von-arbeitsauftraegen.md)
- [Einen Arbeitsauftrag basierend auf einer bestehenden E-Mail erstellen](https://docs.enate.net/enate-help/deutsch/neue-arbeit-erstellen/einen-arbeitsauftrag-basierend-auf-einer-bestehenden-e-mail-erstellen.md)
- [Arbeitsauftragsüberblick](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen.md)
- [Überblick über die Arbeitsauftrags-Typen](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/uberblick-uber-die-arbeitsauftrags-typen.md)
- [Eine Notiz hinzufügen](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/hinzufuegen-einer-notiz.md)
- [Der Fehlerbereich und Fehler protokollieren](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/der-fehlerbereich-und-fehler-protokollieren.md)
- [Verlauf](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/hauptabschnitt.md)
- [Dateien-Seite](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/dateien.md)
- [Zeit-Nachverfolgung](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/zeit-nachverfolgung.md)
- [Prognosen für Fälle](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/prognosen-fur-falle.md)
- [Smart Card](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/smart-card.md)
- [Kürzlich zugegriffene Arbeitsaufträge](https://docs.enate.net/enate-help/deutsch/bildschirme-alle-arbeitsauftrags-typen/kurzlich-zugegriffene-arbeitsauftrage.md)
- [Bearbeitung eines Tickets](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets.md)
- [Ticket-Bildschirm](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets/ticket-bildschirm.md)
- [Bearbeitung eines Tickets](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets/bearbeitung-eines-tickets.md)
- [Ein Ticket mit einem/r anderen Ticket/Fall/Aktion zusammenfügen](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets/ticket-mit-einem-anderen-ticket-fall-aktion-zusammenfuehren.md)
- [Ticket aufteilen](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets/ticket-aufteilen.md)
- [Ticket in einen Fall verwandeln](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-tickets/ticket-in-einen-fall-verwandeln-einen-fall-beginnen.md)
- [Bearbeitung eines Falls](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls.md)
- [Der Fall-Bildschirm](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls/einzelheiten-zum-fall-bildschirm.md)
- [Bearbeitung eines Falls](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls/bearbeitung-eines-falls.md)
- [Starten einer Aktion](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls/starten-einer-aktion.md)
- [Einen Fall überarbeiten](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls/ueberarbeiten.md)
- [Ein Unterfall](https://docs.enate.net/enate-help/deutsch/bearbeitung-eines-falls/ein-unterfall.md)
- [Bearbeitung einer Aktion](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion.md)
- [Der Aktionsbildschirm](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/einzelheiten-zum-aktion-bildschirm.md)
- [Bearbeitung einer Aktion](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/bearbeitung-einer-aktion.md)
- [Warten auf den Abschluss von Unterfällen' Aktionen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/warten-auf-den-abschluss-von-unterfaellen-aktionen.md)
- [ABBYY FlexiCapture-Aktionen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/abbyy-flexicapture-aktionen.md)
- [Aktion „Dokumentenextraktion“](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/aktion-dokumentenextraktion.md)
- [„Peer Review“-Aktionen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/peer-review-aktionen.md)
- [„E-Mail senden“ und „E-Mail senden und Warten“-Aktionen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/e-mail-senden-und-e-mail-senden-und-warten-aktionen.md)
- [Externe API-Aktionen auslösen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/externe-api-aktionen-ausloesen.md)
- [Genehmigungsaktionen](https://docs.enate.net/enate-help/deutsch/bearbeitung-einer-aktion/genehmigungsaktionen.md)
- [Mit verknüpften Arbeitsaufträgen arbeiten](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten.md)
- [Mit bereits bestehenden Arbeitsaufträgen verknüpfen](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten/mit-bereits-bestehenden-arbeitsauftragen-verknupfen.md)
- [Erstellen neuer verknüpfter Arbeitsaufträge](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten/erstellen-neuer-verknupfter-arbeitsauftrage.md)
- [Verknüfte Arbeitsaufträge ansehen - der ‚Verknüpft‘-Tab](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten/verknufte-arbeitsauftrage-ansehen-der-verknupft-tab.md)
- [E-Mails zwischen verknüpften Arbeitsaufträgen teilen](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten/e-mails-zwischen-verknuepften-arbeitsauftraegen-teilen.md)
- [Verwandte Gruppe vs. Verknüpfte Arbeitsaufträge](https://docs.enate.net/enate-help/deutsch/mit-verknuepften-arbeitsauftraegen-arbeiten/verwandte-gruppe-vs.-verknupfte-arbeitsauftrage.md)
- [Zusammenarbeit unter Teams](https://docs.enate.net/enate-help/deutsch/zusammenarbeit-unter-teams.md)
- [Hilfe beim Versuch, den (geschlossenen) Arbeitsauftrag eines anderen Teams zu versenden](https://docs.enate.net/enate-help/deutsch/hilfe-beim-versuch-den-geschlossenen-arbeitsauftrag-eines-anderen-teams-zu-versenden.md)
- [Arbeit zuweisen / neu zuweisen / Zuweisung aufheben](https://docs.enate.net/enate-help/deutsch/arbeit-zuweisen-neu-zuweisen-zuweisung-aufheben.md)
- [Kunden-Feedback-Funktionen](https://docs.enate.net/enate-help/deutsch/kunden-feedback-funktionen.md)
- [Berichte](https://docs.enate.net/enate-help/deutsch/berichte.md)
- [So lesen Sie einen Bericht in Enate](https://docs.enate.net/enate-help/deutsch/berichte/so-lesen-sie-einen-bericht-in-enate.md)
- [Team-Ansicht-Bericht](https://docs.enate.net/enate-help/deutsch/berichte/team-ansicht-bericht.md)
- [NutzerInnen-Übersicht-Bericht](https://docs.enate.net/enate-help/deutsch/berichte/nutzerinnen-ubersicht-bericht.md)
- [Überblick über die operative Leistung](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung.md)
- [Zusammenfassung der Geschäftstätigkeit](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/zusammenfassung-der-geschaftstatigkeit.md)
- [Umfang und Arbeitsaufwand](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/umfang-und-arbeitsaufwand.md)
- [Qualität und Mängel](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/qualitat-und-mangel.md)
- [SLA und Durchlaufzeit](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/sla-und-durchlaufzeit.md)
- [Agentenleistung](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/agentenleistung.md)
- [Kommunikation](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/kommunikation.md)
- [Bericht: Darstellung und Messwerte](https://docs.enate.net/enate-help/deutsch/berichte/uberblick-uber-die-operative-leistung/bericht-darstellung-und-messwerte.md)
- [E-Mail-Stimmungsbericht](https://docs.enate.net/enate-help/deutsch/berichte/e-mail-stimmungsbericht.md)
- [E-Mail-Feedback-Bericht](https://docs.enate.net/enate-help/deutsch/berichte/e-mail-feedback-bericht.md)
- [Leistungsbericht zur E-Mail-Klassifizierung mittels KI](https://docs.enate.net/enate-help/deutsch/berichte/leistungsbericht-zur-e-mail-klassifizierung-mittels-ki.md)
- [Bericht zu Nutzererkenntnissen](https://docs.enate.net/enate-help/deutsch/berichte/bericht-zu-nutzererkenntnissen.md)
- [Erweiterte Suche](https://docs.enate.net/enate-help/deutsch/ansichten-ihrer-daten.md)
- [Nutzer:innen-Einstellungen](https://docs.enate.net/enate-help/deutsch/benutzereinstellungen.md)
- [Testmodus](https://docs.enate.net/enate-help/deutsch/testmodus.md)
- [Mehrsprachige Unterstützung](https://docs.enate.net/enate-help/deutsch/mehrsprachige-unterstuetzung.md)
- [Anhang](https://docs.enate.net/enate-help/deutsch/anhang.md)
- [Mögliche Validierungsfehler bei der Massenerstellung von Arbeitsaufträgen](https://docs.enate.net/enate-help/deutsch/anhang/moegliche-validierungsfehler-bei-der-massenerstellung-von-arbeitsauftraegen.md)
- [Begriffe, die beim Suchen vom System ignoriert werden — weitere Einzelheiten](https://docs.enate.net/enate-help/deutsch/anhang/begriffe-die-beim-suchen-vom-system-ignoriert-werden-weitere-einzelheiten.md): Informationen über Begriffe, die automatisch von der Suche, die die Nutzer im System durchführen können, ausgeschlossen werden.
- [Systemverhalten zur Feststellung, der Zuteilung, der Besitzerin/des Besitzers, der Warteschlange](https://docs.enate.net/enate-help/deutsch/anhang/systemverhalten-zur-feststellung-der-zuteilung-der-besitzerin-des-besitzers-der-warteschlange.md)
- [Unterstützte Bildschirmauflösungen](https://docs.enate.net/enate-help/deutsch/anhang/unterstutzte-bildschirmauflosungen.md): Details zu den von Enate unterstützten Bildschirmauflösungen
- [Feedback](https://docs.enate.net/enate-help/deutsch/feedback.md)

## Español

- [Work Manager](https://docs.enate.net/enate-help/espanol/master.md): En esta sección encontrará muchas explicaciones y vídeos que le enseñarán a utilizar el software Work Manager de Enate para gestionar los procesos de su empresa día a día..
- [Roles de usuario en Work Manager](https://docs.enate.net/enate-help/espanol/roles-de-usuario-en-work-manager.md)
- [Página de Inicio](https://docs.enate.net/enate-help/espanol/pagina-de-inicio.md)
- [Gráfico de barras y Cuadrícula](https://docs.enate.net/enate-help/espanol/pagina-de-inicio/pagina-de-inicio-grafico-de-barras-y-cuadricula.md)
- [Resuelto en bloque de Tickets y Acciones a través de la cuadrícula de la página de inicio](https://docs.enate.net/enate-help/espanol/pagina-de-inicio/pagina-de-inicio-grafico-de-barras-y-cuadricula/resuelto-en-bloque-de-tickets-y-acciones-a-traves-de-la-cuadricula-de-la-pagina-de-inicio.md)
- [Barra de Equipo](https://docs.enate.net/enate-help/espanol/pagina-de-inicio/barra-de-equipo.md)
- [Barra de equipo para los Miembros del equipo](https://docs.enate.net/enate-help/espanol/pagina-de-inicio/barra-de-equipo/barra-de-equipo-para-los-miembros-del-equipo.md)
- [Barra de equipo para los Líderes de equipo](https://docs.enate.net/enate-help/espanol/pagina-de-inicio/barra-de-equipo/barra-de-equipo-para-los-lideres-de-equipo.md)
- [Configuración de sus Equipos y Listas](https://docs.enate.net/enate-help/espanol/configuracion-de-sus-equipos-y-listas.md)
- [Buscador Rápido](https://docs.enate.net/enate-help/espanol/buscador-rapido.md)
- [Búsquedas Rápidas con Campos de Datos Personalizados](https://docs.enate.net/enate-help/espanol/buscador-rapido/busquedas-rapidas-con-campos-de-datos-personalizados.md)
- [Cómo funciona el Buscador Rápido: detalles](https://docs.enate.net/enate-help/espanol/buscador-rapido/como-funciona-el-buscador-rapido-detalles.md)
- [Gestión de contactos](https://docs.enate.net/enate-help/espanol/contactos.md)
- [Añadir, editar y eliminar contactos](https://docs.enate.net/enate-help/espanol/contactos/anadir-editar-y-eliminar-contactos.md)
- [Página de gestión de contactos](https://docs.enate.net/enate-help/espanol/contactos/pagina-de-gestion-de-contactos.md)
- [Página de actividad de contacto](https://docs.enate.net/enate-help/espanol/contactos/la-pagina-de-actividad-de-contacto.md)
- [Etiquetas de Contactos](https://docs.enate.net/enate-help/espanol/contactos/tarjeta-de-contactos.md)
- [Tarjeta de Contactos](https://docs.enate.net/enate-help/espanol/contactos/tarjeta-de-contactos-1.md)
- [Correos electrónicos](https://docs.enate.net/enate-help/espanol/correos-electronicos.md)
- [Redactar Correos electrónicos](https://docs.enate.net/enate-help/espanol/correos-electronicos/redactar-correos-electronicos.md)
- [Textos Enlatados](https://docs.enate.net/enate-help/espanol/correos-electronicos/textos-enlatados.md)
- [Archivos adjuntos de correo electrónico](https://docs.enate.net/enate-help/espanol/correos-electronicos/adjuntar-archivos-a-un-correo-electronico.md)
- [Guardar un correo electrónico como borrador](https://docs.enate.net/enate-help/espanol/correos-electronicos/guardar-un-correo-electronico-como-borrador.md)
- [Programar los correos electrónicos](https://docs.enate.net/enate-help/espanol/correos-electronicos/programacion-de-los-correos-electronicos-y-la-pagina-de-la-bandeja-de-salida.md)
- [Bandeja de entrada de correos electrónicos](https://docs.enate.net/enate-help/espanol/correos-electronicos/bandeja-de-entrada-de-correos-electronicos.md)
- [Vista de los Correos electrónicos enviados](https://docs.enate.net/enate-help/espanol/correos-electronicos/vista-de-los-correos-electronicos-enviados.md)
- [Bandeja de salida](https://docs.enate.net/enate-help/espanol/correos-electronicos/bandeja-de-salida.md)
- [Correos electrónicos no controlados](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-no-controlados.md)
- [Creación de nuevas rutas de correo electrónico a partir de correos electrónicos no controlados](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-no-controlados/creacion-de-nuevas-rutas-de-correo-electronico-a-partir-de-correos-electronicos-no-controlados.md)
- [Vista de los correos electrónicos eliminados](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-no-controlados/vista-de-los-correos-electronicos-eliminados.md)
- [Más detalles sobre los correos electrónicos sin procesar](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-no-controlados/mas-detalles-sobre-los-correos-electronicos-sin-procesar.md)
- [Direcciones de correo electrónico bloqueadas](https://docs.enate.net/enate-help/espanol/correos-electronicos/direcciones-de-correo-electronico-bloqueadas.md)
- [Correos electrónicos entrantes - Lógica de procesamiento](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-entrantes-logica-de-procesamiento.md)
- [Cómo manejar los correos electrónicos entrantes de Fuera de la oficina](https://docs.enate.net/enate-help/espanol/correos-electronicos/correos-electronicos-entrantes-logica-de-procesamiento/como-manejar-los-correos-electronicos-entrantes-de-fuera-de-la-oficina.md)
- [Uso de varias pestañas](https://docs.enate.net/enate-help/espanol/uso-de-varias-pestanas.md)
- [Lista de prioridades](https://docs.enate.net/enate-help/espanol/lista-de-prioridades.md)
- [Notificaciones](https://docs.enate.net/enate-help/espanol/notificaciones.md)
- [Obtener nuevos elementos de trabajo](https://docs.enate.net/enate-help/espanol/obtener-nuevos-elementos-de-trabajo.md)
- [Creando Nuevo Trabajo](https://docs.enate.net/enate-help/espanol/creando-nuevo-trabajo.md)
- [Crear tareas en masa](https://docs.enate.net/enate-help/espanol/creando-nuevo-trabajo/creacion-en-masa-de-tareas.md)
- [Crear una tarea a partir de un correo electrónico existente](https://docs.enate.net/enate-help/espanol/creando-nuevo-trabajo/crear-una-tarea-a-partir-de-un-correo-electronico-existente.md)
- [Tipos de Tareas - Tickets, Casos & Acciones](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones.md)
- [Tipos de Tareas - visión de conjunto](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tipos-de-tareas-vision-de-conjunto.md)
- [Agregar una Nota](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/agregar-una-nota.md)
- [Tarjeta de defectos y Registro de defectos](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tarjeta-de-defectos-y-registro-de-defectos.md)
- [Cronología](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/seccion-principal.md)
- [Pestaña de archivos](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tarjeta-de-archivos.md)
- [Tarjeta de seguimiento de tiempo](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tarjeta-de-seguimiento-de-tiempo.md)
- [Previsión de Casos](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/prevision-de-casos.md)
- [Tarjetas Inteligentes](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tarjetas-inteligentes.md)
- [Tareas de acceso reciente](https://docs.enate.net/enate-help/espanol/tipos-de-tareas-tickets-casos-and-acciones/tareas-de-acceso-reciente.md)
- [Procesamiento de un Ticket](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket.md)
- [La pantalla del Ticket](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket/la-pantalla-del-ticket.md)
- [Procesamiento de un Ticket](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket/procesamiento-de-un-ticket.md)
- [Fusionar un Ticket en otro Ticket/Caso/Acción](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket/fusionar-un-ticket-en-otro-ticket-caso-accion.md)
- [Dividir un Ticket](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket/dividir-un-ticket.md)
- [Convertir un Ticket en un Caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-ticket/convertir-un-ticket-en-un-caso-iniciar-un-caso.md)
- [Procesamiento de un Caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso.md)
- [La pantalla del Caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso/detalles-de-la-pantalla-de-caso.md)
- [Procesamiento de un Caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso/procesamiento-de-un-caso.md)
- [Iniciar una Acción](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso/iniciar-una-accion.md)
- [Rehacer un Caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso/rehacer.md)
- [Sub-caso](https://docs.enate.net/enate-help/espanol/procesamiento-de-un-caso/sub-caso.md)
- [Procesando una Acción](https://docs.enate.net/enate-help/espanol/procesando-una-accion.md)
- [La pantalla de la Acción](https://docs.enate.net/enate-help/espanol/procesando-una-accion/detalles-de-pantalla-de-accion.md)
- [Procesando una Acción](https://docs.enate.net/enate-help/espanol/procesando-una-accion/procesando-una-accion.md)
- [Acciones de “Esperar a que se completen los Sub-casos”](https://docs.enate.net/enate-help/espanol/procesando-una-accion/accion-esperando-a-que-se-completen-los-sub-casos.md)
- [Acciones de ABBYY FlexiCapture](https://docs.enate.net/enate-help/espanol/procesando-una-accion/acciones-de-abbyy-flexicapture.md)
- [Acciones de extracción de documentos](https://docs.enate.net/enate-help/espanol/procesando-una-accion/acciones-de-extraccion-de-documentos.md)
- [Acciones de "Revisión por compañeros"](https://docs.enate.net/enate-help/espanol/procesando-una-accion/acciones-de-revision-por-companeros.md)
- [Acciones de "Enviar correo electrónico" y "Enviar correo electrónico y esperar"](https://docs.enate.net/enate-help/espanol/procesando-una-accion/envia-email-y-envia-email-y-espera-acciones.md)
- [Acción para Inducir API Externo](https://docs.enate.net/enate-help/espanol/procesando-una-accion/accion-para-inducir-api-externo.md)
- [Acciones de aprobación](https://docs.enate.net/enate-help/espanol/procesando-una-accion/acciones-de-aprobacion.md)
- [Trabajar con Elementos de Trabajo Enlazados](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados.md)
- [Enlazar tareas existentes](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados/enlazar-tareas-existentes.md)
- [Crear una nueva Tarea enlazada](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados/crear-una-nueva-tarea-enlazada.md)
- [Visualizar las Tareas enlazadas](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados/visualizar-las-tareas-enlazadas.md)
- [Compartir Emails entre los Elementos de trabajo enlazados](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados/compartir-emails-entre-los-elementos-de-trabajo-enlazados.md)
- [Grupo de tareas relacionadas frente a tareas enlazadas](https://docs.enate.net/enate-help/espanol/trabajar-con-elementos-de-trabajo-enlazados/grupo-de-tareas-relacionadas-frente-a-tareas-enlazadas.md)
- [Trabajo entre equipos](https://docs.enate.net/enate-help/espanol/trabajo-entre-equipos.md)
- [Ayuda al intentar enviar por correo el Tarea de otro equipo (Cerrado)](https://docs.enate.net/enate-help/espanol/ayuda-al-intentar-enviar-por-correo-el-tarea-de-otro-equipo-cerrado.md)
- [Asignación / Reasignación / Desasignación de tareas](https://docs.enate.net/enate-help/espanol/asignacion-reasignacion-desasignacion-de-tareas.md)
- [Características de Comentarios del cliente](https://docs.enate.net/enate-help/espanol/caracteristicas-de-comentarios-del-cliente.md)
- [Informes](https://docs.enate.net/enate-help/espanol/informes.md)
- [Informe de la vista del equipo](https://docs.enate.net/enate-help/espanol/informes/informe-de-la-vista-del-equipo.md)
- [Informe de la descripción general del usuario](https://docs.enate.net/enate-help/espanol/informes/informe-de-la-descripcion-general-del-usuario.md)
- [Informe sobre el sentimiento del correo electrónico](https://docs.enate.net/enate-help/espanol/informes/informe-sobre-el-sentimiento-del-correo-electronico.md)
- [Informe de comentarios por correo electrónico](https://docs.enate.net/enate-help/espanol/informes/informe-de-comentarios-por-correo-electronico.md)
- [Búsqueda Avanzada](https://docs.enate.net/enate-help/espanol/mostrando-sus-datos.md)
- [Ajustes de usuario](https://docs.enate.net/enate-help/espanol/configuraciones-de-usuario.md)
- [Modo de Prueba](https://docs.enate.net/enate-help/espanol/modo-de-prueba.md)
- [Soporte Multilingüe](https://docs.enate.net/enate-help/espanol/soporte-multilinguee.md)
- [Apéndice](https://docs.enate.net/enate-help/espanol/apendice.md)
- [Errores Potenciales de Validación para la Creación Masiva de Tareas](https://docs.enate.net/enate-help/espanol/apendice/errores-potenciales-de-validacion-para-la-creacion-masiva-de-tareas.md)
- [Búsqueda de términos ignorados – más detalles](https://docs.enate.net/enate-help/espanol/apendice/busqueda-de-terminos-ignorados-mas-detalles.md): Información sobre términos que se eliminan automáticamente de las distintas búsquedas que los usuarios pueden realizar en el sistema
- [Comportamiento del sistema para determinar la Persona asignada, el Propietario y la Lista de tareas](https://docs.enate.net/enate-help/espanol/apendice/comportamiento-del-sistema-para-determinar-la-persona-asignada-el-propietario-y-la-lista-de-tareas.md)
- [Resolución de pantalla compatible](https://docs.enate.net/enate-help/espanol/apendice/resolucion-de-pantalla-compatible.md): Detalles sobre las resoluciones de pantalla compatibles con Enate
- [Comentarios](https://docs.enate.net/enate-help/espanol/comentarios.md)

## Português

- [Gerenciador de Trabalho](https://docs.enate.net/enate-help/portugues/master.md): Nesta seção você encontrará muitos explicadores e vídeos ensinando como usar o software Enate's Work Manager para gerenciar seus processos de negócios no dia-a-dia.
- [Funções de usuário do Gerenciador de Trabalho](https://docs.enate.net/enate-help/portugues/funcoes-de-usuario-do-gerenciador-de-trabalho.md)
- [Página inicial](https://docs.enate.net/enate-help/portugues/pagina-inicial.md)
- [Gráfico de barras e tabela](https://docs.enate.net/enate-help/portugues/pagina-inicial/pagina-inicial-grafico-de-barras-e-tabela.md)
- [Resolver tickets e ações em massa por meio da grade da página inicial](https://docs.enate.net/enate-help/portugues/pagina-inicial/pagina-inicial-grafico-de-barras-e-tabela/resolver-tickets-e-acoes-em-massa-por-meio-da-grade-da-pagina-inicial.md)
- [Barra equipe – visualizando sua equipe](https://docs.enate.net/enate-help/portugues/pagina-inicial/barra-da-equipe.md)
- [Barra da equipe para membros da equipe](https://docs.enate.net/enate-help/portugues/pagina-inicial/barra-da-equipe/barra-da-equipe-para-membros-da-equipe.md)
- [Barra da Equipe para líderes de equipe](https://docs.enate.net/enate-help/portugues/pagina-inicial/barra-da-equipe/barra-da-equipe-para-lideres-de-equipe.md)
- [Definindo suas equipes e filas](https://docs.enate.net/enate-help/portugues/definindo-suas-equipes-e-filas.md)
- [Busca rápida](https://docs.enate.net/enate-help/portugues/busca-rapida.md)
- [Busca Rápida com Campos de Dados Personalizados](https://docs.enate.net/enate-help/portugues/busca-rapida/busca-rapida-com-campos-de-dados-personalizados.md)
- [Como funciona a busca rápida: detalhes](https://docs.enate.net/enate-help/portugues/busca-rapida/como-a-busca-rapida-funciona-especificidades.md)
- [Gerenciando contatos](https://docs.enate.net/enate-help/portugues/contatos.md)
- [Adicionar, editar e excluir contatos](https://docs.enate.net/enate-help/portugues/contatos/adicionar-editar-e-excluir-contatos.md)
- [Página de gerenciamento de contato](https://docs.enate.net/enate-help/portugues/contatos/pagina-de-gerenciamento-de-contatos.md)
- [Página de atividade de contato](https://docs.enate.net/enate-help/portugues/contatos/a-pagina-de-atividade-do-contato.md)
- [Tags de contatos](https://docs.enate.net/enate-help/portugues/contatos/tags-de-contatos.md)
- [Card de contatos](https://docs.enate.net/enate-help/portugues/contatos/card-de-contatos.md)
- [E-mails](https://docs.enate.net/enate-help/portugues/e-mails.md)
- [Redigir e-mails](https://docs.enate.net/enate-help/portugues/e-mails/compondo-e-mails.md)
- [Textos-padrão](https://docs.enate.net/enate-help/portugues/e-mails/textos-padrao.md)
- [Anexos de e-mail](https://docs.enate.net/enate-help/portugues/e-mails/anexando-arquivos-ao-e-mail.md)
- [Salvando um e-mail como Rascunho](https://docs.enate.net/enate-help/portugues/e-mails/salvando-um-e-mail-como-rascunho.md)
- [Agendamento de e-mails](https://docs.enate.net/enate-help/portugues/e-mails/agendamento-de-e-mails-e-da-pagina-da-caixa-de-saida.md)
- [Visualização de caixa de entrada de e-mail](https://docs.enate.net/enate-help/portugues/e-mails/visualizacao-de-caixa-de-entrada-de-e-mail.md)
- [Visualização de itens enviados](https://docs.enate.net/enate-help/portugues/e-mails/visualizacao-de-itens-enviados.md)
- [Visualização da caixa de saída](https://docs.enate.net/enate-help/portugues/e-mails/visualizacao-da-caixa-de-saida.md)
- [E-mails não tratados](https://docs.enate.net/enate-help/portugues/e-mails/e-mails-nao-tratados.md): Como lidar com e-mails recebidos que não são processados automaticamente em um Ticket ou Caso.
- [Como criar novas rotas de e-mail a partir de e-mails não tratados](https://docs.enate.net/enate-help/portugues/e-mails/e-mails-nao-tratados/como-criar-novas-rotas-de-e-mail-a-partir-de-e-mails-nao-tratados.md)
- [Visualização de e-mails excluídos](https://docs.enate.net/enate-help/portugues/e-mails/e-mails-nao-tratados/visualizacao-de-e-mails-excluidos.md)
- [Maiores especificidades sobre e-mails não processados](https://docs.enate.net/enate-help/portugues/e-mails/e-mails-nao-tratados/maiores-especificidades-sobre-e-mails-nao-processados.md)
- [Endereços de e-mail bloqueados](https://docs.enate.net/enate-help/portugues/e-mails/enderecos-de-e-mail-bloqueados.md)
- [Uso de várias guias](https://docs.enate.net/enate-help/portugues/uso-de-varias-guias.md)
- [Lista de Foco](https://docs.enate.net/enate-help/portugues/lista-de-foco.md)
- [Notificações](https://docs.enate.net/enate-help/portugues/notificacoes.md)
- [Obtendo novos itens de trabalho](https://docs.enate.net/enate-help/portugues/obtendo-novos-itens-de-trabalho.md)
- [Como criar novos trabalhos](https://docs.enate.net/enate-help/portugues/criando-novo-trabalho.md)
- [Criar itens de trabalho em massa](https://docs.enate.net/enate-help/portugues/criando-novo-trabalho/criacao-em-massa-de-itens-de-trabalho.md)
- [Como criar um item de trabalho a partir de um e-mail existente](https://docs.enate.net/enate-help/portugues/criando-novo-trabalho/como-criar-um-item-de-trabalho-a-partir-de-um-e-mail-existente.md)
- [Itens de Trabalho](https://docs.enate.net/enate-help/portugues/itens-de-trabalho.md)
- [Tipos de itens de trabalho](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/tipos-de-itens-de-trabalho.md)
- [Adicionando uma Nota](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/adicionando-uma-nota.md)
- [Card de defeitos e como registrar defeitos](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/card-de-defeitos-e-como-registrar-defeitos.md)
- [Linha do tempo](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/secao-principal.md)
- [Guia Arquivo](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/card-de-arquivos.md)
- [Card de Monitoramento de Tempo](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/card-do-gerenciador-de-tempo.md)
- [Previsões de Casos](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/previsoes-de-casos.md)
- [Card Inteligente](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/card-de-defeitos-1.md)
- [Itens de Trabalho Recentemente Acessados](https://docs.enate.net/enate-help/portugues/itens-de-trabalho/itens-de-trabalho-recentemente-acessados.md)
- [Processando um Ticket](https://docs.enate.net/enate-help/portugues/processando-um-ticket.md)
- [A tela do Ticket](https://docs.enate.net/enate-help/portugues/processando-um-ticket/a-tela-do-ticket.md)
- [Processar um ticket](https://docs.enate.net/enate-help/portugues/processando-um-ticket/processando-um-ticket.md)
- [Mesclar um Ticket com outro(a) Ticket/Caso/Ação](https://docs.enate.net/enate-help/portugues/processando-um-ticket/mesclando-ticket-em-outro-ticket-case-acao.md)
- [Dividir um Ticket](https://docs.enate.net/enate-help/portugues/processando-um-ticket/dividindo-um-ticket.md)
- [Convertendo um Ticket em Case](https://docs.enate.net/enate-help/portugues/processando-um-ticket/transformar-um-ticket-em-case-iniciar-um-case.md)
- [Processando um Case](https://docs.enate.net/enate-help/portugues/processando-um-case.md)
- [A tela do Caso](https://docs.enate.net/enate-help/portugues/processando-um-case/especificidades-da-tela-do-case.md)
- [Processar um Caso](https://docs.enate.net/enate-help/portugues/processando-um-case/processando-um-case.md)
- [Iniciando uma Ação](https://docs.enate.net/enate-help/portugues/processando-um-case/iniciando-uma-acao.md)
- [Retrabalhar um Caso](https://docs.enate.net/enate-help/portugues/processando-um-case/retrabalhar.md)
- [Subcasos](https://docs.enate.net/enate-help/portugues/processando-um-case/subcasos.md)
- [Processando uma Ação](https://docs.enate.net/enate-help/portugues/processando-uma-acao.md)
- [A tela da Ação](https://docs.enate.net/enate-help/portugues/processando-uma-acao/especificidades-da-tela-da-acao.md)
- [Processando uma Ação](https://docs.enate.net/enate-help/portugues/processando-uma-acao/processando-uma-acao.md)
- [Ações 'Aguardar conclusão de Sub Cases’](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acoes-de-guardar-conclusao-dos-subcasos.md)
- [Ações da ABBYY FlexiCapture](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acoes-da-abbyy-flexicapture.md)
- [Ação de extração de documento](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acao-de-extracao-de-documento.md)
- [Ações de Revisão](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acoes-de-revisao-por-pares.md)
- [Ações “Enviar e-mail” e “Enviar e-mail e esperar”](https://docs.enate.net/enate-help/portugues/processando-uma-acao/enviar-email-e-enviar-email-e-aguardar-acoes.md)
- [Ações ‘Acionar API externa’](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acionar-acoes-de-api-externas.md)
- [Ações de aprovação](https://docs.enate.net/enate-help/portugues/processando-uma-acao/acoes-de-aprovacao.md)
- [Trabalhando com Itens de Trabalho Vinculados](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados.md)
- [Relacionando Itens de Trabalho Existentes](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados/relacionando-itens-de-trabalho-existentes.md)
- [Criando um novo item de trabalho vinculado](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados/criando-um-novo-item-de-trabalho-vinculado.md)
- [Visualizando Itens de Trabalho Vinculados – a Aba ‘Vinculados’](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados/visualizando-itens-de-trabalho-vinculados-a-aba-vinculados.md)
- [Compartilhando Emails entre Itens de Trabalho vinculados](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados/compartilhando-emails-entre-itens-de-trabalho-vinculados.md)
- [Grupo Relacionado vs Itens de Trabalho Vinculados](https://docs.enate.net/enate-help/portugues/trabalhando-com-itens-de-trabalho-vinculados/grupo-relacionado-vs-itens-de-trabalho-vinculados.md)
- [Colaboração entre equipes diferentes](https://docs.enate.net/enate-help/portugues/colaboracao-entre-equipes-diferentes.md)
- [Ajuda ao tentar enviar o item de trabalho (fechado) de outra equipe](https://docs.enate.net/enate-help/portugues/ajuda-ao-tentar-enviar-o-item-de-trabalho-fechado-de-outra-equipe.md)
- [Atribuindo / Reatribuindo / Cancelando a atribuição de Trabalho](https://docs.enate.net/enate-help/portugues/atribuindo-reatribuindo-cancelando-a-atribuicao-de-trabalho.md)
- [Recursos de Feedback do Cliente](https://docs.enate.net/enate-help/portugues/recursos-de-feedback-do-cliente.md)
- [Relatórios incorporados](https://docs.enate.net/enate-help/portugues/relatorios-incorporados.md)
- [Relatório de Visualização da Equipe](https://docs.enate.net/enate-help/portugues/relatorios-incorporados/relatorio-de-visualizacao-da-equipe.md)
- [Relatório de Resumo do Usuário](https://docs.enate.net/enate-help/portugues/relatorios-incorporados/relatorio-de-resumo-do-usuario.md)
- [Relatório de sentimento de e-mail](https://docs.enate.net/enate-help/portugues/relatorios-incorporados/relatorio-de-sentimento-de-e-mail.md)
- [Relatório de feedback de e-mail](https://docs.enate.net/enate-help/portugues/relatorios-incorporados/relatorio-de-feedback-de-e-mail.md)
- [Busca avançada](https://docs.enate.net/enate-help/portugues/visualizacoes-dos-seus-dados.md)
- [Configurações do Usuário](https://docs.enate.net/enate-help/portugues/configuracoes-de-usuario.md)
- [Modo de Teste](https://docs.enate.net/enate-help/portugues/modo-de-teste.md)
- [Suporte Multilíngue](https://docs.enate.net/enate-help/portugues/suporte-multilingue.md)
- [Anexo](https://docs.enate.net/enate-help/portugues/anexo.md)
- [Erros potenciais de validação para a criação de itens de trabalho em massa](https://docs.enate.net/enate-help/portugues/anexo/erros-potenciais-de-validacao-para-a-criacao-de-itens-de-trabalho-em-massa.md)
- [Busca por temos ignorados – detalhes adicionais](https://docs.enate.net/enate-help/portugues/anexo/busca-por-temos-ignorados-detalhes-adicionais.md): Informações acerca de termos removidos automaticamente de várias pesquisas que os usuários podem realizar no sistema
- [Comportamento do sistema para determinar usuários responsáveis, proprietários e filas dos itens de t](https://docs.enate.net/enate-help/portugues/anexo/comportamento-do-sistema-para-determinar-usuarios-responsaveis-proprietarios-e-filas-dos-itens-de-t.md)
- [Suporte de resolução da tela](https://docs.enate.net/enate-help/portugues/anexo/suporte-de-resolucao-da-tela.md)
- [Feedback](https://docs.enate.net/enate-help/portugues/feedback.md)

## Română

- [Work Manager](https://docs.enate.net/enate-help/romana/master.md): În această secțiune veți găsi o mulțime de explicații și clipuri video care vă vor învăța cum să utilizați software-ul Work Manager al Enate pentru a vă gestiona procesele de afaceri de zi cu zi.
- [Roluri de utilizator în Work Manager](https://docs.enate.net/enate-help/romana/roluri-de-utilizator-in-work-manager.md)
- [Pagina de start](https://docs.enate.net/enate-help/romana/pagina-de-start.md)
- [Diagrama cu baremuri și grile](https://docs.enate.net/enate-help/romana/pagina-de-start/pagina-de-start-diagrama-cu-bare-si-grila.md)
- [Rezolvarea în masă a Tichetelor și Acțiunilor prin grila paginii de pornire](https://docs.enate.net/enate-help/romana/pagina-de-start/pagina-de-start-diagrama-cu-bare-si-grila/rezolvarea-in-masa-a-tichetelor-si-actiunilor-prin-grila-paginii-de-pornire.md)
- [Bara Echipei - Vizualizarea echipei dvs](https://docs.enate.net/enate-help/romana/pagina-de-start/bara-echipa.md)
- [Bara echipei dedicată membrilor echipei](https://docs.enate.net/enate-help/romana/pagina-de-start/bara-echipa/bara-echipei-dedicata-membrilor-echipei.md)
- [Bara echipei dedicată liderilor de echipă](https://docs.enate.net/enate-help/romana/pagina-de-start/bara-echipa/bara-echipei-dedicata-liderilor-de-echipa.md)
- [Setarea echipelor și cozilor](https://docs.enate.net/enate-help/romana/setarea-echipelor-si-cozilor.md)
- [Căutare rapidă](https://docs.enate.net/enate-help/romana/cautare-rapida.md)
- [Căutare rapidă cu câmpuri de date personalizate](https://docs.enate.net/enate-help/romana/cautare-rapida/cautare-rapida-cu-campuri-de-date-personalizate.md)
- [Cum funcționează Căutarea rapidă – particularități](https://docs.enate.net/enate-help/romana/cautare-rapida/cum-functioneaza-cautare-rapida-specifica.md)
- [Gestionarea Contactelor](https://docs.enate.net/enate-help/romana/contacte.md)
- [Adăugarea, editarea și ștergerea de contacte](https://docs.enate.net/enate-help/romana/contacte/adaugarea-editarea-si-stergerea-de-contacte.md)
- [Pagina de gestionare contacte](https://docs.enate.net/enate-help/romana/contacte/pagina-de-gestionare-a-contactelor.md)
- [Pagina de activitate a contactelor](https://docs.enate.net/enate-help/romana/contacte/pagina-activitate-de-contact.md)
- [Etichete de contact](https://docs.enate.net/enate-help/romana/contacte/card-contacte.md)
- [Cardul de contacte](https://docs.enate.net/enate-help/romana/contacte/cardul-de-contacte.md)
- [Redactarea e-mailurilor](https://docs.enate.net/enate-help/romana/e-mailuri.md)
- [Redactarea e-mailurilor](https://docs.enate.net/enate-help/romana/e-mailuri/compunerea-e-mailurilor.md)
- [Texte memorate](https://docs.enate.net/enate-help/romana/e-mailuri/textele-memorate.md)
- [Anexe de e-mail](https://docs.enate.net/enate-help/romana/e-mailuri/atasarea-de-fisiere-la-e-mail.md)
- [Salvarea unui e-mail ca Ciornă](https://docs.enate.net/enate-help/romana/e-mailuri/salvarea-unui-e-mail-ca-ciorna.md)
- [Programarea unui e-mail](https://docs.enate.net/enate-help/romana/e-mailuri/programarea-e-mailurilor-si-pagina-outbox.md)
- [E-mailurile din Inbox](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailurile-din-inbox.md)
- [Vizualizarea articolelor trimise](https://docs.enate.net/enate-help/romana/e-mailuri/vizualizarea-articolelor-trimise.md)
- [Pagina de Outbox](https://docs.enate.net/enate-help/romana/e-mailuri/pagina-de-outbox.md)
- [E-mailuri negestionate](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-negestionate.md)
- [Creare de noi rute de e-mail din e-mailuri negestionate](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-negestionate/creare-de-noi-rute-de-e-mail-din-e-mailuri-negestionate.md)
- [Vizualizare e-mailuri eliminate](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-negestionate/vizualizare-e-mailuri-eliminate.md)
- [Alte particularități cu privire la E-mailurile negestionate](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-negestionate/alte-particularitati-cu-privire-la-e-mailurile-negestionate.md)
- [Adrese de e-mail blocate](https://docs.enate.net/enate-help/romana/e-mailuri/adrese-de-e-mail-blocate.md)
- [E-mailuri primite - Logica de procesare](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-primite-logica-de-procesare.md)
- [Gestionarea e-mailurilor primite în afara biroului](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-primite-logica-de-procesare/gestionarea-e-mailurilor-primite-in-afara-biroului.md)
- [Conținutul din corespondența cu clienții - Instrucțiuni privind „Exprimarea intenției”](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-primite-logica-de-procesare/continutul-din-corespondenta-cu-clientii-instructiuni-privind-exprimarea-intentiei.md)
- [Cum să creați un articol de lucru dintr-un e-mail existent](https://docs.enate.net/enate-help/romana/e-mailuri/e-mailuri-primite-logica-de-procesare/cum-sa-creati-un-articol-de-lucru-dintr-un-e-mail-existent.md)
- [Folosirea mai multor ferestre de navigare](https://docs.enate.net/enate-help/romana/folosirea-mai-multor-ferestre-de-navigare.md)
- [Lista de focalizare](https://docs.enate.net/enate-help/romana/lista-de-focalizare.md)
- [Notificări](https://docs.enate.net/enate-help/romana/notificari.md)
- [Obținerea de articole de lucru noi](https://docs.enate.net/enate-help/romana/obtinerea-de-articole-de-lucru-noi.md)
- [Creare articol nou](https://docs.enate.net/enate-help/romana/crearea-unei-noi-lucrari-in-cadrul-work-manager.md)
- [Cum să creați un articol de lucru dintr-un e-mail existent](https://docs.enate.net/enate-help/romana/crearea-unei-noi-lucrari-in-cadrul-work-manager/cum-sa-creati-un-articol-de-lucru-dintr-un-e-mail-existent.md)
- [Crearea în masă a articolelor de lucru](https://docs.enate.net/enate-help/romana/crearea-unei-noi-lucrari-in-cadrul-work-manager/crearea-in-masa-a-elementelor-de-lucru.md)
- [Tipuri de articole de lucru - Tichete, Cazuri și Acțiuni](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni.md)
- [Tipuri de elemente de lucru](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/tipuri-de-elemente-de-lucru.md)
- [Adăugarea unei notițe](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/adaugarea-unei-note.md)
- [Carduri de defecte și înregistrarea defectelor](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/carduri-de-defecte-si-inregistrarea-defectelor.md)
- [Cronologie](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/sectiunea-principala.md)
- [Rubrica Fișiere](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/card-fisiere.md)
- [Fișa de monitorizare timp](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/card-urmarire-temporala.md)
- [Previziuni pentru Cazuri](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/previziuni-pentru-cazuri.md)
- [Carduri inteligente](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/carduri-inteligente.md)
- [Elemente de lucru accesate recent](https://docs.enate.net/enate-help/romana/tipuri-de-elemente-de-lucru-tichete-cazuri-si-actiuni/elemente-de-lucru-accesate-recent.md)
- [Procesarea unui Tichet](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet.md)
- [Ecranul Tichetului](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet/ecranul-tichetului.md)
- [Gestionarea unui Tichet](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet/procesarea-unui-tichet.md)
- [Fuzionarea unui Tichet cu un alt Tichet/Caz/Acțiune](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet/uniti-tichetul-intr-un-alt-tichet-caz-actiune.md)
- [Divizarea unui Tichet](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet/impartirea-unui-tichet.md)
- [Convertiți Tichetul într-un Caz](https://docs.enate.net/enate-help/romana/procesarea-unui-tichet/transformati-tichetul-intr-un-caz-initiere-caz.md)
- [Procesarea unui Caz](https://docs.enate.net/enate-help/romana/procesarea-unui-caz.md)
- [Ecranul Cazului](https://docs.enate.net/enate-help/romana/procesarea-unui-caz/specifice-ecran-caz.md)
- [Gestionarea unui Caz](https://docs.enate.net/enate-help/romana/procesarea-unui-caz/procesarea-unui-caz.md)
- [Începeți o Acțiune](https://docs.enate.net/enate-help/romana/procesarea-unui-caz/incepeti-o-actiune.md)
- [Reprelucrarea unui Caz](https://docs.enate.net/enate-help/romana/procesarea-unui-caz/re-elaborare.md)
- [Cazuri Secundar](https://docs.enate.net/enate-help/romana/procesarea-unui-caz/cazuri-secundar.md)
- [Procesarea unei Acțiuni](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni.md)
- [Ecranul Acțiunii](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/specifice-ecran-actiune.md)
- [Gestionarea unei Acțiuni](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/procesarea-unei-actiuni.md)
- [Acțiunea "Așteptați finalizarea Cazurilor secundare"](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiuni-asteptare-finalizare-de-sub-cazuri.md)
- [Acțiuni integrate în ABBYY FlexiCapture](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/abbyy-flexicapture-actions.md)
- [Acțiunea de extragere documente](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiunea-de-extragere-documente.md)
- [Acțiuni de „Evaluare inter pares”](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiuni-de-evaluare-intre-colegi.md)
- [Acțiunile de „Trimitere e-mail” și de „Trimitere e-mail și Așteptare”](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiunile-trimiteti-email-si-trimiteti-email-si-asteptati.md)
- [Acțiuni de „Declanșare IPA extern”](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiunile-de-declansare-api-extern.md): Acțiuni de „Declanșare IPA (Interfață de Programare a Aplicațiilor) extern”
- [Acțiunile de aprobare](https://docs.enate.net/enate-help/romana/procesarea-unei-actiuni/actiunile-de-aprobare.md)
- [Acțiunile de aprobare](https://docs.enate.net/enate-help/romana/actiunile-de-aprobare.md)
- [Operarea articolelor de lucru asociate](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate.md)
- [Asocierea elementelor de lucru existente](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate/asocierea-elementelor-de-lucru-existente.md)
- [Crearea de noi articole de lucru asociate](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate/crearea-de-noi-articole-de-lucru-asociate.md)
- [Vizualizarea articolelor de lucru asociate](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate/vizualizarea-articolelor-de-lucru-asociate.md)
- [Paítajaíea e-mailuíiloí întíe aíticolele de lucíu asociate](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate/paitajaiea-e-mailuiiloi-intie-aiticolele-de-luciu-asociate.md)
- [Grupuri asociate vs Articole de lucru asociate](https://docs.enate.net/enate-help/romana/opeiaiea-aiticoleloi-de-luciu-asociate/grupuri-asociate-vs-articole-de-lucru-asociate.md)
- [Ajutor atunci când încercați să trimiteți prin e-mail un Articol de Lucru (Închis) al altei echipe](https://docs.enate.net/enate-help/romana/ajutor-atunci-cand-incercati-sa-trimiteti-prin-e-mail-un-articol-de-lucru-inchis-al-altei-echipe.md)
- [Alocarea / Realocarea / Nealocarea sarcinilor](https://docs.enate.net/enate-help/romana/alocarea-realocarea-nealocarea-sarcinilor.md)
- [Caracteristici de feedback ale Clientului](https://docs.enate.net/enate-help/romana/caracteristici-de-feedback-ale-clientului.md)
- [Rapoarte integrate](https://docs.enate.net/enate-help/romana/rapoarte-integrate.md)
- [Raport de vizualizare a echipei](https://docs.enate.net/enate-help/romana/rapoarte-integrate/raport-de-vizualizare-a-echipei.md)
- [Raport de prezentare generală a utilizatorului](https://docs.enate.net/enate-help/romana/rapoarte-integrate/raport-de-prezentare-generala-a-utilizatorului.md)
- [Raport privind sentimentul de e-mail](https://docs.enate.net/enate-help/romana/rapoarte-integrate/raport-privind-sentimentul-de-e-mail.md)
- [Raport de feedback prin e-mail](https://docs.enate.net/enate-help/romana/rapoarte-integrate/raport-de-feedback-prin-e-mail.md)
- [Căutare avansată](https://docs.enate.net/enate-help/romana/vizualizari-ale-datelor-dvs.md)
- [Setări utilizator](https://docs.enate.net/enate-help/romana/setarile-utilizatorului-work-manager.md)
- [Modul de testare](https://docs.enate.net/enate-help/romana/modul-test.md)
- [Asistență multilingvă](https://docs.enate.net/enate-help/romana/asistenta-multilingva.md)
- [Appendice](https://docs.enate.net/enate-help/romana/appendice.md)
- [Erori de validare potențiale pentru crearea în masă a articolelor de lucru](https://docs.enate.net/enate-help/romana/appendice/erori-de-validare-potentiale-pentru-crearea-in-masa-a-articolelor-de-lucru.md)
- [Termeni de căutare ignorați – detalii suplimentare](https://docs.enate.net/enate-help/romana/appendice/termeni-de-cautare-ignorati-detalii-suplimentare.md): Informații referitoare la termenii care sunt eliminați în mod automat din anumite căutări pe care utilizatorii le pot efectua în sistem
- [Modul în care sistemul determină Responsabilul, Proprietarul și Coada de așteptare pentru articole](https://docs.enate.net/enate-help/romana/appendice/modul-in-care-sistemul-determina-responsabilul-proprietarul-si-coada-de-asteptare-pentru-articole.md)
- [Asistență pentru rezoluția ecranului](https://docs.enate.net/enate-help/romana/appendice/asistenta-pentru-rezolutia-ecranului.md): Informații detaliate privind rezoluțiile de ecran compatibile cu Enate
- [Feedback](https://docs.enate.net/enate-help/romana/feedback.md)

## Polski

- [Work Manager](https://docs.enate.net/enate-help/polski/master.md): W tej sekcji znaleźć można wiele objaśnień i filmów instruujących, w jaki sposób używać oprogramowania Enate Work Manager do codziennego zarządzania procesami biznesowymi.
- [Strona główna](https://docs.enate.net/enate-help/polski/strona-glowna-podrecznika.md)
- [Wykres słupkowy i siatka](https://docs.enate.net/enate-help/polski/strona-glowna-podrecznika/strona-glowna-wykres-slupkowy-i-siatka.md)
- [Pasek zespołu – wyświetlanie członków zespołu](https://docs.enate.net/enate-help/polski/strona-glowna-podrecznika/pasek-druzyny.md)
- [Pasek zespołu dla członków zespołu](https://docs.enate.net/enate-help/polski/strona-glowna-podrecznika/pasek-druzyny/pasek-zespolu-dla-czlonkow-zespolu.md)
- [Pasek zespołu dla liderów zespołu](https://docs.enate.net/enate-help/polski/strona-glowna-podrecznika/pasek-druzyny/pasek-zespolu-dla-liderow-zespolu.md)
- [Lider zespołu - Tworzenie zespołów i kolejek](https://docs.enate.net/enate-help/polski/lider-zespolu-tworzenie-zespolow-i-kolejek.md)
- [Szybkie wyszukiwanie](https://docs.enate.net/enate-help/polski/szybkie-wyszukiwanie.md)
- [Szybkie wyszukiwanie za pomocą niestandardowych pól danych](https://docs.enate.net/enate-help/polski/szybkie-wyszukiwanie/szybkie-wyszukiwanie-za-pomoca-niestandardowych-pol-danych.md)
- [Zbiorcze rozwiązywanie zapytań i czynności za pośrednictwem siatki na stronie głównej](https://docs.enate.net/enate-help/polski/szybkie-wyszukiwanie/szybkie-wyszukiwanie-za-pomoca-niestandardowych-pol-danych/zbiorcze-rozwiazywanie-zapytan-i-czynnosci-za-posrednictwem-siatki-na-stronie-glownej.md)
- [Jak działa szybkie wyszukiwanie - szczegóły](https://docs.enate.net/enate-help/polski/szybkie-wyszukiwanie/jak-dziala-szybkie-wyszukiwanie-specyfikacja.md)
- [Zarządzanie kontaktami](https://docs.enate.net/enate-help/polski/lacznosc.md)
- [Dodawanie, edytowanie i usuwanie kontaktów](https://docs.enate.net/enate-help/polski/lacznosc/dodawanie-edytowanie-i-usuwanie-kontaktow.md)
- [Strona „Zarządzanie kontaktami”](https://docs.enate.net/enate-help/polski/lacznosc/strona-zarzadzania-kontaktami.md)
- [Strona „Aktywność kontaktu”](https://docs.enate.net/enate-help/polski/lacznosc/strona-aktywnosc-kontaktowa.md)
- [Tagi kontaktów](https://docs.enate.net/enate-help/polski/lacznosc/tagi-kontaktow.md)
- [Karta kontaktu](https://docs.enate.net/enate-help/polski/lacznosc/karta-kontaktowa.md)
- [E-maile](https://docs.enate.net/enate-help/polski/e-maile.md)
- [Tworzenie wiadomości e-mail](https://docs.enate.net/enate-help/polski/e-maile/tworzenie-wiadomosci-e-mail.md)
- [Szablony wiadomości](https://docs.enate.net/enate-help/polski/e-maile/szablony-wiadomosci.md)
- [Załączniki e-mail](https://docs.enate.net/enate-help/polski/e-maile/zalaczanie-plikow-do-wiadomosci-e-mail.md)
- [Zapisywanie wiadomości e-mail jako wersja robocza](https://docs.enate.net/enate-help/polski/e-maile/zapisywanie-wiadomosci-e-mail-jako-wersja-robocza.md)
- [Planowanie wiadomości e-mail](https://docs.enate.net/enate-help/polski/e-maile/planowanie-wiadomosci-e-mail-i-strona-skrzynki-nadawczej.md)
- [Skrzynka odbiorcza](https://docs.enate.net/enate-help/polski/e-maile/skrzynka-odbiorcza.md)
- [Wysłane](https://docs.enate.net/enate-help/polski/e-maile/wyslane.md)
- [Skrzynka nadawcza](https://docs.enate.net/enate-help/polski/e-maile/skrzynka-nadawcza.md)
- [Nieobsłużone wiadomości e-mail](https://docs.enate.net/enate-help/polski/e-maile/nieobsluzone-wiadomosci-e-mail.md)
- [Tworzenie nowych przekierowań        e-mail z nieobsłużonych wiadomości](https://docs.enate.net/enate-help/polski/e-maile/nieobsluzone-wiadomosci-e-mail/tworzenie-nowych-przekierowan-e-mail-z-nieobsluzonych-wiadomosci.md)
- [Przeglądanie usuniętych wiadomości e-mail](https://docs.enate.net/enate-help/polski/e-maile/nieobsluzone-wiadomosci-e-mail/przegladanie-usunietych-wiadomosci-e-mail.md)
- [Nieprzetworzone e-maile – dalsze informacje](https://docs.enate.net/enate-help/polski/e-maile/nieobsluzone-wiadomosci-e-mail/nieprzetworzone-e-maile-dalsze-informacje.md)
- [Zablokowane adresy e-mail](https://docs.enate.net/enate-help/polski/e-maile/zablokowane-adresy-e-mail.md)
- [Przychodzące wiadomości e-mail – schemat przetwarzania](https://docs.enate.net/enate-help/polski/e-maile/przychodzace-wiadomosci-e-mail-schemat-przetwarzania.md)
- [Postępowanie z przychodzącymi wiadomościami OOO (Out of Office)](https://docs.enate.net/enate-help/polski/e-maile/przychodzace-wiadomosci-e-mail-schemat-przetwarzania/postepowanie-z-przychodzacymi-wiadomosciami-ooo-out-of-office.md)
- [Praca na wielu kartach](https://docs.enate.net/enate-help/polski/praca-na-wielu-kartach.md)
- [Lista priorytetów](https://docs.enate.net/enate-help/polski/lista-priorytetow.md)
- [Powiadomienia](https://docs.enate.net/enate-help/polski/powiadomienia.md)
- [Uzyskiwanie nowych przedmioty pracy](https://docs.enate.net/enate-help/polski/uzyskiwanie-nowych-przedmioty-pracy.md)
- [Tworzenie nowych elementów pracy](https://docs.enate.net/enate-help/polski/tworzenie-nowej-pracy.md)
- [Zbiorcze tworzenie elementów pracy](https://docs.enate.net/enate-help/polski/tworzenie-nowej-pracy/zbiorcze-tworzenie-elementow-pracy.md)
- [Tworzenie elementu pracy z otrzymanego wcześniej e-maila](https://docs.enate.net/enate-help/polski/tworzenie-nowej-pracy/tworzenie-elementu-pracy-z-otrzymanego-wczesniej-e-maila.md)
- [Rodzaje elementów pracy - Bilety, Procesy i Czynności](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci.md)
- [Przegląd typów elementów pracy](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/przeglad-typow-elementow-pracy.md)
- [Dodawanie notatki](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/dodawanie-notatki.md)
- [Oś czasu](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/sekcja-glowna.md)
- [Karta Pliki](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/karta-katalogowa.md)
- [Śledzenie czasu](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/karta-do-sledzenia-czasu-pracy.md)
- [Prognozowanie dla spraw](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/prognozowanie-dla-spraw.md)
- [Karty Inteligentne](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/karty-inteligentne.md)
- [Ostatnio dostępne elementy pracy](https://docs.enate.net/enate-help/polski/rodzaje-elementow-pracy-bilety-procesy-i-czynnosci/ostatnio-dostepne-elementy-pracy.md)
- [Przetwarzanie zapytania](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu.md)
- [Ekran zapytania](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu/ekran-zapytania.md)
- [Przetwarzanie zapytania](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu/przetwarzanie-biletu.md)
- [Scalanie zapytania w inne zapytanie/sprawę/czynność](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu/scalanie-biletu-z-innym-biletem-procesem-czynnoscia.md)
- [Rozdzielanie zapytania](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu/dzielenie-biletu.md)
- [Przekształcenie zapytania w sprawę](https://docs.enate.net/enate-help/polski/przetwarzanie-biletu/zmien-bilet-w-proces-rozpocznij-proces.md)
- [Przetwarzanie sprawy](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu.md)
- [Ekran sprawy](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu/specyfika-ekranu-obudowy.md)
- [Przetwarzanie sprawy](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu/rozpatrywanie-procesu.md)
- [Rozpoczęcie Czynności](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu/rozpoczecie-czynnosci.md)
- [Przerabianie sprawy](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu/przerobka.md)
- [Sprawy podrzędne](https://docs.enate.net/enate-help/polski/rozpatrywanie-procesu/sprawy-podrzedne.md)
- [Przetwarzanie czynności](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania.md)
- [Ekran czynności](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/specyfikacja-ekranu-czynnosci.md)
- [Przetwarzanie czynności](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/przetwarzanie-dzialania.md)
- [Czynności „Czekaj na zakończenie spraw podrzędnych”](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/poczekaj-na-zakonczenie-czynnosci-w-sprawach-podrzednych.md)
- [Czynności „ABBYY FlexiCapture”](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/czynnosco-abbyy-flexicapture.md)
- [Wyodrębnianie danych](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/wyodrebnianie-danych.md)
- [Czynności „Wzajemna ocena”](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/dzialania-w-zakresie-wzajemnej-oceny.md)
- [Czynności „Wyślij wiadomość e-mail” oraz „Wyślij wiadomość e-mail i czekaj”](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/czynnosci-wysylania-wiadomosci-i-wysylania-wiadomosci-i-oczekiwania.md)
- [Czynność „Uruchomienie zewnętrznego API”](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/czynnosci-trigger-external-api.md)
- [Czynności zatwierdzania](https://docs.enate.net/enate-help/polski/przetwarzanie-dzialania/czynnosci-zatwierdzania.md)
- [Praca z powiązanymi elementami pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy.md)
- [Łączenie elementów pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy/laczenie-elementow-pracy.md)
- [Tworzenie nowych połączonych elementów pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy/tworzenie-nowych-polaczonych-elementow-pracy.md)
- [Lista powiązanych elementów pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy/lista-powiazanych-elementow-pracy.md)
- [Udostępnianie wiadomości e-mail między połączonymi elementami pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy/udostepnianie-wiadomosci-e-mail-miedzy-polaczonymi-elementami-pracy.md)
- [Różnice między powiązaną grupą a połączonymi elementami pracy](https://docs.enate.net/enate-help/polski/praca-z-przylaczonymi-elementami-pracy/roznice-miedzy-powiazana-grupa-a-polaczonymi-elementami-pracy.md)
- [Komunikacja między zespołami wewnętrznymi](https://docs.enate.net/enate-help/polski/komunikacja-miedzy-zespolami-wewnetrznymi.md)
- [Pomoc przy próbie wysłania (zamkniętego) elementu pracy innego zespołu](https://docs.enate.net/enate-help/polski/pomoc-przy-probie-wyslania-zamknietego-elementu-pracy-innego-zespolu.md)
- [Przypisywanie / Przeniesienie przypisania / Cofnięcie przypisania pracy](https://docs.enate.net/enate-help/polski/przypisywanie-przeniesienie-przypisania-cofniecie-przypisania-pracy.md)
- [Informacje zwrotne od klientów](https://docs.enate.net/enate-help/polski/informacje-zwrotne-od-klientow.md)
- [Zintegrowane raportowanie](https://docs.enate.net/enate-help/polski/zintegrowane-raportowanie.md)
- [Raport „Przegląd zespołu”](https://docs.enate.net/enate-help/polski/zintegrowane-raportowanie/raport-przeglad-zespolu.md)
- [Raport „Przegląd użytkownika”](https://docs.enate.net/enate-help/polski/zintegrowane-raportowanie/raport-przeglad-uzytkownika.md)
- [Raport o nastrojach dotyczących poczty e-mail](https://docs.enate.net/enate-help/polski/zintegrowane-raportowanie/raport-o-nastrojach-dotyczacych-poczty-e-mail.md)
- [Raport zwrotny e-mail](https://docs.enate.net/enate-help/polski/zintegrowane-raportowanie/raport-zwrotny-e-mail.md)
- [Wyszukiwanie zaawansowane](https://docs.enate.net/enate-help/polski/widocznosc-twoich-danych.md)
- [Ustawienia użytkownika](https://docs.enate.net/enate-help/polski/ustawienia-uzytkownika-w-work-managerze.md)
- [Tryb testowy](https://docs.enate.net/enate-help/polski/tryb-testowy.md)
- [Obsługa wielojęzyczna](https://docs.enate.net/enate-help/polski/obsluga-wielojezyczna.md)
- [Dodatek](https://docs.enate.net/enate-help/polski/dodatek.md)
- [Potencjalne błędy walidacji przy zbiorczym tworzeniu elementów pracy](https://docs.enate.net/enate-help/polski/dodatek/potencjalne-bledy-walidacji-przy-zbiorczym-tworzeniu-elementow-pracy.md)
- [Ignorowanie terminów wyszukiwania - szczegóły](https://docs.enate.net/enate-help/polski/dodatek/ignorowanie-terminow-wyszukiwania-szczegoly.md): Informacje o terminach, które są automatycznie usuwane z różnych wyszukiwań dostępnych dla użytkowników w systemie
- [Systemowa metoda ustalania osoby przypisanej, właściciela oraz kolejki danego elementu pracy](https://docs.enate.net/enate-help/polski/dodatek/systemowa-metoda-ustalania-osoby-przypisanej-wlasciciela-oraz-kolejki-danego-elementu-pracy.md)
- [Obsługiwane rozdzielczości ekranu](https://docs.enate.net/enate-help/polski/dodatek/obslugiwane-rozdzielczosci-ekranu.md): Szczegółowe informacje na temat rozdzielczości ekranu wspieranych przez Enate.
- [Informacje zwrotne](https://docs.enate.net/enate-help/polski/informacje-zwrotne.md)

## Magyar

- [Work Manager](https://docs.enate.net/enate-help/hu/master.md): Ebben a részben számos magyarázatot és videót talál, amelyekből megtanulhatja, hogy az Enate Work Manager szoftver használatával napi szinten hogyan kezelheti az üzleti folyamatait.
- [Felhasználói szerepek a Work Managerben](https://docs.enate.net/enate-help/hu/felhasznaloi-szerepek-a-work-managerben.md)
- [Vezetői kezdőlap](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap.md)
- [Oszlopdiagram és rács](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap/kezdolap-oszlopdiagram-es-tablazat.md)
- [Jegyek és műveletek tömeges megoldása a kezdőlap rácsán keresztül](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap/kezdolap-oszlopdiagram-es-tablazat/jegyek-es-muveletek-tomeges-megoldasa-a-kezdolap-racsan-keresztul.md)
- [Csapatoszlop – a csapata megtekintése](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap/csapatsav.md)
- [Csapatoszlop a csapattagok számára](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap/csapatsav/csapatoszlop-a-csapattagok-szamara.md)
- [Csapatoszlop a csapatvezetők számára](https://docs.enate.net/enate-help/hu/vezetoi-kezdolap/csapatsav/csapatoszlop-a-csapatvezetok-szamara.md)
- [A csapatok és a várólisták beállítása](https://docs.enate.net/enate-help/hu/a-csapatok-es-a-varolistak-beallitasa.md)
- [Gyorskeresés](https://docs.enate.net/enate-help/hu/gyorskereses.md)
- [Gyorskeresés egyéni adatmezőkkel](https://docs.enate.net/enate-help/hu/gyorskereses/gyorskereses-egyeni-adatmezokkel.md)
- [A gyorskeresés működése – részletes magyarázat](https://docs.enate.net/enate-help/hu/gyorskereses/a-gyorskereses-mukoedese-reszletes-magyarazat.md)
- [Kapcsolatok kezelése](https://docs.enate.net/enate-help/hu/nevjegyek.md)
- [Kapcsolatok hozzáadása, szerkesztése és törlése](https://docs.enate.net/enate-help/hu/nevjegyek/kapcsolatok-hozzaadasa-szerkesztese-es-torlese.md)
- [Kapcsolatkezelő oldal](https://docs.enate.net/enate-help/hu/nevjegyek/kapcsolatkezelesi-lap.md)
- [A Kapcsolattevékenységi oldal](https://docs.enate.net/enate-help/hu/nevjegyek/a-kapcsolattevekenyseg-oldal.md)
- [Kapcsolatcímkék](https://docs.enate.net/enate-help/hu/nevjegyek/kapcsolatcimkek.md)
- [Kapcsolatok kártya](https://docs.enate.net/enate-help/hu/nevjegyek/kapcsolatok-kartya.md)
- [E -mailek](https://docs.enate.net/enate-help/hu/e-mailek.md)
- [E-mailek írása](https://docs.enate.net/enate-help/hu/e-mailek/e-mail-irasa.md)
- [Sablonszövegek](https://docs.enate.net/enate-help/hu/e-mailek/sablonszoevegek.md)
- [E-mail-mellékletek](https://docs.enate.net/enate-help/hu/e-mailek/fajl-csatolasa-e-mailhez.md)
- [Egy e-mail piszkozatként történő elmentése](https://docs.enate.net/enate-help/hu/e-mailek/egy-e-mail-piszkozatkent-torteno-elmentese.md)
- [Email küldésének ütemezése](https://docs.enate.net/enate-help/hu/e-mailek/e-mailek-uetemezese-es-a-kimeno-lap-hasznalata.md)
- [E-mail-postafiók nézete](https://docs.enate.net/enate-help/hu/e-mailek/e-mail-postafiok-nezete.md)
- [Elküldött elemek nézete](https://docs.enate.net/enate-help/hu/e-mailek/elkuldott-elemek-nezete.md)
- [A postaláda oldal](https://docs.enate.net/enate-help/hu/e-mailek/a-postalada-oldal.md)
- [Kezeletlen e-mailek](https://docs.enate.net/enate-help/hu/e-mailek/kezeletlen-e-mailek.md)
- [Új e-mail-útvonalak létrehozása kezeletlen e-mailekből](https://docs.enate.net/enate-help/hu/e-mailek/kezeletlen-e-mailek/uj-e-mail-utvonalak-letrehozasa-kezeletlen-e-mailekbol.md)
- [Törölt e-mailek megtekintése](https://docs.enate.net/enate-help/hu/e-mailek/kezeletlen-e-mailek/torolt-e-mailek-megtekintese.md)
- [A kezeletlen e-mailek további részletei](https://docs.enate.net/enate-help/hu/e-mailek/kezeletlen-e-mailek/a-kezeletlen-e-mailek-tovabbi-reszletei.md)
- [Blokkolt e-mail-címek](https://docs.enate.net/enate-help/hu/e-mailek/blokkolt-e-mail-cimek.md)
- [Több lap használata](https://docs.enate.net/enate-help/hu/tobb-lap-hasznalata.md)
- [Fókuszlista](https://docs.enate.net/enate-help/hu/fokuszlista.md)
- [Értesítések](https://docs.enate.net/enate-help/hu/ertesitesek.md)
- [Új munka megszerzése](https://docs.enate.net/enate-help/hu/uj-munka-megszerzese.md)
- [Új munka létrehozása](https://docs.enate.net/enate-help/hu/uj-munka-letrehozasa.md)
- [Munkatételek tömeges létrehozása](https://docs.enate.net/enate-help/hu/uj-munka-letrehozasa/munkatetelek-toemeges-letrehozasa.md)
- [Egy munkatétel létrehozása egy már meglévő e-mailből](https://docs.enate.net/enate-help/hu/uj-munka-letrehozasa/egy-munkatetel-letrehozasa-egy-mar-meglevo-e-mailbol.md)
- [Munkatételek áttekintése](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten.md)
- [A munkatételek típusainak áttekintése](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/a-munkatetelek-tipusainak-attekintese.md)
- [Megjegyzés hozzáadása](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/megjegyzes-hozzaadasa.md)
- [A hibák kártya és a hibák rögzítése](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/a-hibak-kartya-es-a-hibak-rogzitese.md)
- [Idővonal](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/fo-teruelet.md)
- [Fájlok lap](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/fajlkartya.md)
- [Időráfordítás-követés](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/idoraforditas-koevetesi-kartya.md)
- [Előrejelzés ügyek esetén](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/elorejelzes-ugyek-eseten.md)
- [Gyorskártyák](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/gyorskartyak.md)
- [Legutóbb használt munkatételek](https://docs.enate.net/enate-help/hu/a-kepernyok-attekintese-minden-munkatetel-eseten/legutobb-hasznalt-munkatetelek.md)
- [Jegy feldolgozása](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa.md)
- [A Jegy képernyő](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa/a-jegy-kepernyo.md)
- [Egy jegy feldolgozása](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa/jegy-feldolgozasa.md)
- [A jegy másik jeggyel/üggyel/művelettel való egyesítése](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa/a-jegy-masik-jeggyel-ueggyel-muvelettel-valo-egyesitese.md)
- [Egy jegy felosztása](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa/jegy-toebb-jegyre-bontasa.md)
- [Egy jegy üggyé alakítása](https://docs.enate.net/enate-help/hu/jegy-feldolgozasa/a-jegy-ueggye-alakitasa-uegy-elinditasa.md)
- [Ügy feldolgozása](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa.md)
- [Ügy képernyő](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa/az-uegy-kepernyo-jellemzoi.md)
- [Egy ügy feldolgozása](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa/uegy-feldolgozasa.md)
- [Az ügyhöz elérhető műveletek](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa/az-uegyhoez-elerheto-muveletek.md)
- [Egy ügy újbóli elvégzése](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa/munka-ujboli-elvegzese.md)
- [Alügyek](https://docs.enate.net/enate-help/hu/uegy-feldolgozasa/alugyek.md)
- [Művelet feldolgozása](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa.md)
- [A művelet képernyő](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/a-muvelet-kepernyo-jellemzoi.md)
- [Egy művelet feldolgozása](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/muvelet-feldolgozasa.md)
- [A „Várakozás az alügyek befejezésére” műveletek](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/aluegyek-befejezesere-var-muveletek.md)
- [ABBYY FlexiCapture-műveletek](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/abbyy-flexicapture-muveletek.md)
- [Dokumentumkivonatolási műveletek](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/dokumentumkivonatolasi-muveletek.md)
- [„Munkatársi értékelés” műveletei](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/munkatarsi-ertekelesek.md)
- [„E-mail küldése” és „E-mail küldése és várakozás” műveletek](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/e-mail-kueldese-es-e-mail-kueldese-es-varakozo-muveletek.md)
- [Műveletek: „Külső API aktiválása”](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/aktivald-a-kuelso-api-muveleteket.md)
- [Jóváhagyási műveletek](https://docs.enate.net/enate-help/hu/muvelet-feldolgozasa/jovahagyasi-muveletek.md)
- [Munka az összekapcsolt munkatételekkel](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel.md)
- [Meglévő munkaelemek összekapcsolása](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel/meglevo-munkaelemek-osszekapcsolasa.md)
- [Új összekapcsolt munka létrehozása](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel/uj-osszekapcsolt-munka-letrehozasa.md)
- [Összekapcsolt munkatételek megtekintése](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel/osszekapcsolt-munkatetelek-megtekintese.md)
- [E-mailek megosztása az összekapcsolt munkatételek között](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel/e-mailek-megosztasa-az-oesszekapcsolt-munkatetelek-koezoett.md)
- [Kapcsolódó Csoport kontra Kapcsolt Munkatételek](https://docs.enate.net/enate-help/hu/munka-az-oesszekapcsolt-munkatetelekkel/kapcsolodo-csoport-kontra-kapcsolt-munkatetelek.md)
- [A belső csapatok közötti kommunikáció](https://docs.enate.net/enate-help/hu/a-belso-csapatok-kozotti-kommunikacio.md)
- [Segítség egy másik csapat (lezárt) munkatételének elküldéséhez](https://docs.enate.net/enate-help/hu/segitseg-egy-masik-csapat-lezart-munkatetelenek-elkuldesehez.md)
- [Munka hozzárendelése / újbóli hozzárendelése / hozzárendelés megszüntetése](https://docs.enate.net/enate-help/hu/munka-hozzarendelese-ujboli-hozzarendelese-hozzarendeles-megszuntetese.md)
- [Ügyfél-visszajelzési funkciók](https://docs.enate.net/enate-help/hu/uegyfel-visszajelzesi-funkciok.md)
- [Beágyazott jelentések](https://docs.enate.net/enate-help/hu/beagyazott-jelentesek.md)
- [Csapatnézet-jelentés](https://docs.enate.net/enate-help/hu/beagyazott-jelentesek/csapatnezet-jelentes.md)
- [A felhasználó áttekintő jelentése](https://docs.enate.net/enate-help/hu/beagyazott-jelentesek/a-felhasznalo-attekinto-jelentese.md)
- [Email hangulatjelentés](https://docs.enate.net/enate-help/hu/beagyazott-jelentesek/email-hangulatjelentes.md)
- [Email visszajelzés jelentés](https://docs.enate.net/enate-help/hu/beagyazott-jelentesek/email-visszajelzes-jelentes.md)
- [Adatnézetek](https://docs.enate.net/enate-help/hu/adatnezetek.md)
- [Felhasználói beállítások](https://docs.enate.net/enate-help/hu/felhasznaloi-beallitasok.md)
- [Tesztelési mód](https://docs.enate.net/enate-help/hu/tesztmodja.md)
- [Többnyelvű támogatás](https://docs.enate.net/enate-help/hu/toebbnyelvu-tamogatas.md)
- [Függelék](https://docs.enate.net/enate-help/hu/fueggelek.md)
- [Munkatételek tömeges létrehozása során előforduló esetleges ellenőrzési hibák](https://docs.enate.net/enate-help/hu/fueggelek/munkatetelek-toemeges-letrehozasa-soran-elofordulo-esetleges-ellenorzesi-hibak.md)
- [Figyelmen kívül hagyott keresési kifejezések – további részletek](https://docs.enate.net/enate-help/hu/fueggelek/figyelmen-kivul-hagyott-keresesi-kifejezesek-tovabbi-reszletek.md): Információ azokról a kifejezésekről, amelyeket automatikusan eltávolítunk a felhasználók által a rendszerben végrehajtott különféle keresésekből.
- [A rendszer viselkedése a munkatétel megbízottjának, tulajdonosának és várólistájának megadásakor](https://docs.enate.net/enate-help/hu/fueggelek/a-rendszer-viselkedese-a-munkatetel-megbizottjanak-tulajdonosanak-es-varolistajanak-megadasakor.md)
- [Támogatott képernyőfelbontások](https://docs.enate.net/enate-help/hu/fueggelek/tamogatott-kepernyofelbontasok.md): Az Enate által támogatott képernyőfelbontások részletei
- [Visszajelzés](https://docs.enate.net/enate-help/hu/visszajelzes.md)

## Pусский

- [Менеджер работ](https://docs.enate.net/enate-help/ru/master.md): В этом разделе вы найдете множество объяснений и видеороликов, обучающих использованию программного обеспечения Enate Work Manager для ежедневного управления бизнес-процессами.
- [Пользовательские роли в Менеджере работ](https://docs.enate.net/enate-help/ru/polzovatelskie-roli-v-menedzhere-rabot.md)
- [Домашняя страница](https://docs.enate.net/enate-help/ru/domashnyaya-stranica.md)
- [Гистограмма и сетка](https://docs.enate.net/enate-help/ru/domashnyaya-stranica/domashnyaya-stranica-gistogramma-i-setka.md)
- [Урегулировать заявки и действия в массовом порядке с помощью сетки главной страницы](https://docs.enate.net/enate-help/ru/domashnyaya-stranica/domashnyaya-stranica-gistogramma-i-setka/uregulirovat-zayavki-i-deistviya-v-massovom-poryadke-s-pomoshyu-setki-glavnoi-stranicy.md)
- [Панель команды](https://docs.enate.net/enate-help/ru/domashnyaya-stranica/panel-komandy.md)
- [Строка команды для членов команды](https://docs.enate.net/enate-help/ru/domashnyaya-stranica/panel-komandy/stroka-komandy-dlya-chlenov-komandy.md)
- [Строка команды для руководителей команды](https://docs.enate.net/enate-help/ru/domashnyaya-stranica/panel-komandy/stroka-komandy-dlya-rukovoditelei-komandy.md)
- [Настройка команд и очередей](https://docs.enate.net/enate-help/ru/nastroika-komand-i-ocheredei.md)
- [Быстрый поиск](https://docs.enate.net/enate-help/ru/quickfind.md)
- [Поиск Quickfind с помощью настраиваемых полей данных](https://docs.enate.net/enate-help/ru/quickfind/poisk-quickfind-s-pomoshyu-nastraivaemykh-polei-dannykh.md)
- [Как работает Быстрый поиск - характеристики](https://docs.enate.net/enate-help/ru/quickfind/kak-rabotaet-quickfind-kharakteristiki.md)
- [Управление контактами](https://docs.enate.net/enate-help/ru/kontakty.md)
- [Добавление, редактирование и удаление контактов](https://docs.enate.net/enate-help/ru/kontakty/dobavlenie-redaktirovanie-i-udalenie-kontaktov.md)
- [Страница управления контактом](https://docs.enate.net/enate-help/ru/kontakty/stranica-upravleniya-kontaktami.md)
- [Страница активности контакта](https://docs.enate.net/enate-help/ru/kontakty/stranica-aktivnost-kontakta.md): Page displaying the activity details for an individual service recipient.
- [Метки контакта](https://docs.enate.net/enate-help/ru/kontakty/metki-kontakta.md)
- [Карта контактов](https://docs.enate.net/enate-help/ru/kontakty/karta-kontaktov.md)
- [Емейлы](https://docs.enate.net/enate-help/ru/elektronnaya-pochta.md)
- [Составление емейлов](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/komponenty-elektronnoi-pochty.md)
- [Шаблонные тексты](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/gotovye-teksty.md)
- [Вложения в емейлах](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/prikreplenie-failov-k-elektronnomu-pismu.md)
- [Сохранение емейла как черновика](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/sokhranenie-emeila-kak-chernovika.md)
- [Планирование отправки емейлов](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/planirovanie-otpravki-emeilov.md)
- [Просмотр Входящей почты](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/prosmotr-vkhodyashei-pochty.md)
- [Просмотр Отправленных сообщений](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/prosmotr-otpravlennykh-soobshenii.md)
- [Просмотр Исходящей почты](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/planirovanie-pisem-i-stranica-iskhodyashie.md)
- [Необработанные емейлы](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/neobrabotannye-emeily.md)
- [Создание новых маршрутов емейлов из Необработанных емейлов](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/neobrabotannye-emeily/sozdanie-novykh-marshrutov-emeilov-iz-neobrabotannykh-emeilov.md)
- [Просмотр удаленных емейлов](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/neobrabotannye-emeily/prosmotr-udalennykh-emeilov.md)
- [Дополнительные особенности Необработанных емейлов](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/neobrabotannye-emeily/dopolnitelnye-osobennosti-neobrabotannykh-emeilov.md)
- [Заблокированные электронные адреса](https://docs.enate.net/enate-help/ru/elektronnaya-pochta/zablokirovannye-elektronnye-adresa.md)
- [Использование нескольких вкладок](https://docs.enate.net/enate-help/ru/ispolzovanie-neskolkikh-vkladok.md)
- [Фокус Список](https://docs.enate.net/enate-help/ru/fokus-spisok.md)
- [Уведомления](https://docs.enate.net/enate-help/ru/uvedomleniya.md)
- [Получение новых задач](https://docs.enate.net/enate-help/ru/poluchenie-novykh-zadach.md)
- [Создание новой работы](https://docs.enate.net/enate-help/ru/sozdanie-novoi-raboty.md)
- [Массовое создание задач](https://docs.enate.net/enate-help/ru/sozdanie-novoi-raboty/massovoe-sozdanie-rabochikh-elementov.md)
- [Создание Задачи из существующего емейла](https://docs.enate.net/enate-help/ru/sozdanie-novoi-raboty/sozdanie-zadachi-iz-sushestvuyushego-emeila.md)
- [Обзор задач](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya.md)
- [Обзор типов задач](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/obzor-tipov-zadach.md)
- [Добавление примечания](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/dobavlenie-primechaniya.md)
- [Карта дефектов и запись дефектов](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/karta-defektov-i-zapis-defektov.md)
- [Временная шкала](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/glavnyi-razdel.md)
- [Вкладка файлов](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/karta-failov.md)
- [Отслеживание времени](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/karta-otslezhivaniya-vremeni.md)
- [Прогнозирование для Случаев](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/prognozirovanie-dlya-sluchaev.md)
- [Смарт-карты](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/smart-karty.md)
- [Недавние задачи](https://docs.enate.net/enate-help/ru/tipy-rabochikh-elementov-zayavki-sluchai-i-deistviya/nedavnie-zadachi.md)
- [Обработка Заявки](https://docs.enate.net/enate-help/ru/obrabotka-zayavki.md)
- [Экран Заявки](https://docs.enate.net/enate-help/ru/obrabotka-zayavki/ekran-zayavki.md)
- [Обработка Заявки](https://docs.enate.net/enate-help/ru/obrabotka-zayavki/obrabotka-zayavki.md)
- [Объединение Заявки с другой Заявкой/Случаем/Действием](https://docs.enate.net/enate-help/ru/obrabotka-zayavki/obedinenie-zayavki-s-drugoi-zayavkoi-sluchaem-deistviem.md)
- [Разделение Заявки](https://docs.enate.net/enate-help/ru/obrabotka-zayavki/razdelenie-zayavki.md)
- [Преобразование Заявки в Случай](https://docs.enate.net/enate-help/ru/obrabotka-zayavki/preobrazovat-zayavku-v-sluchai-nachat-sluchai.md)
- [Обработка Случая](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya.md)
- [Экран Случая](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya/kharakteristiki-ekrana-sluchaya.md)
- [Обработка Случая](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya/obrabotka-sluchaya.md)
- [Начало Действия](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya/nachalo-deistviya.md)
- [Переделка Случая](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya/peredelka.md)
- [Вспомогательные Случаи](https://docs.enate.net/enate-help/ru/obrabotka-sluchaya/vspomogatelnye-sluchai.md)
- [Обработка Действия](https://docs.enate.net/enate-help/ru/obrabotka-deistviya.md)
- [Экран Действия](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/kharakteristiki-ekrana-deistvie.md)
- [Обработка Действия](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/obrabotka-deistviya.md)
- [Действие “Подождать Выполнения Вспомогательных Случаев”](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-dozhdites-zaversheniya-vspomogatelnykh-sluchaev-..md)
- [Действия ABBYY FlexiCapture](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-abbyy-flexicapture.md)
- [Действия "Извлечение из документов"](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-izvlechenie-iz-dokumentov.md)
- [Действия по проверке коллегами](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-po-proverke-kollegami.md)
- [Действия «Отправить емейл» и «Отправить емейл и ждать»](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-otpravit-emeil-i-otpravit-emeil-i-zhdat.md)
- [Действия «Вызывать внешние API»](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-vyzyvat-vneshnie-api.md)
- [Действия-одобрения](https://docs.enate.net/enate-help/ru/obrabotka-deistviya/deistviya-odobreniya.md)
- [Работа со связанными задачами](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami.md)
- [Связывание существующих рабочих элементов](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami/svyazyvanie-sushestvuyushikh-rabochikh-elementov.md)
- [Создание новых связанных задач](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami/sozdanie-novykh-svyazannykh-zadach.md)
- [Просмотр связанных задач](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami/prosmotr-svyazannykh-zadach.md)
- [Обмен емейлами между связанными задачами](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami/obmen-emeilami-mezhdu-svyazannymi-zadachami.md)
- [Родственные vs связанные задачи](https://docs.enate.net/enate-help/ru/rabota-so-svyazannymi-zadachami/rodstvennye-vs-svyazannye-zadachi.md)
- [Коммуникации между внутренними командами](https://docs.enate.net/enate-help/ru/kommunikacii-mezhdu-vnutrennimi-komandami.md)
- [# Russian: \*\*Помощь при попытке отправить по почте Рабочий элемент другой команды (закрыто)\*\*  Если](https://docs.enate.net/enate-help/ru/russian-pomosh-pri-popytke-otpravit-po-pochte-rabochii-element-drugoi-komandy-zakryto-esli.md)
- [Назначение/Переназначение/Отмена назначение работы](https://docs.enate.net/enate-help/ru/naznachenie-perenaznachenie-otmena-naznachenie-raboty.md)
- [Характеристики обратной связи с заказчиками](https://docs.enate.net/enate-help/ru/kharakteristiki-obratnoi-svyazi-s-zakazchikami.md)
- [Встроенные отчеты](https://docs.enate.net/enate-help/ru/vstroennye-otchety.md)
- [Отчет «Просмотр команды»](https://docs.enate.net/enate-help/ru/vstroennye-otchety/otchet-prosmotr-komandy.md)
- [Отчет «Обзор пользователя»](https://docs.enate.net/enate-help/ru/vstroennye-otchety/otchet-obzor-polzovatelya.md)
- [Отчет о настроениях в электронной почте](https://docs.enate.net/enate-help/ru/vstroennye-otchety/otchet-o-nastroeniyakh-v-elektronnoi-pochte.md)
- [Отчет об обратной связи по электронной почте](https://docs.enate.net/enate-help/ru/vstroennye-otchety/otchet-ob-obratnoi-svyazi-po-elektronnoi-pochte.md)
- [Расширенный поиск](https://docs.enate.net/enate-help/ru/prosmotr-vashikh-dannykh.md)
- [Настройки пользователя](https://docs.enate.net/enate-help/ru/nastroiki-polzovatelya.md)
- [Режим тестирования](https://docs.enate.net/enate-help/ru/testovyi-rezhim.md)
- [Многоязычная поддержка](https://docs.enate.net/enate-help/ru/mnogoyazychnaya-podderzhka.md)
- [Приложение](https://docs.enate.net/enate-help/ru/prilozhenie.md)
- [Потенциальные ошибки подтверждения для массового создания задач](https://docs.enate.net/enate-help/ru/prilozhenie/potencialnye-oshibki-podtverzhdeniya-dlya-massovogo-sozdaniya-rabochikh-elementov.md)
- [Опускание поисковых слов – дополнительная информация](https://docs.enate.net/enate-help/ru/prilozhenie/opuskanie-poiskovykh-slov-dopolnitelnaya-informaciya.md): Иноформация о словах, которые автоматически удаляются из различных поисков, которые могут проводить пользователи в системе.
- [Поведение системы для определения Назначенного лица, Владельца и Очереди для задач](https://docs.enate.net/enate-help/ru/prilozhenie/povedenie-sistemy-dlya-opredeleniya-naznachennogo-lica-vladelca-i-ocheredi-dlya-zadach.md)
- [Поддержка разрешения экрана](https://docs.enate.net/enate-help/ru/prilozhenie/podderzhka-razresheniya-ekrana.md): Более подробная информация о разрешениях экрана, поддерживаемых Enate
- [Обратная связь](https://docs.enate.net/enate-help/ru/obratnaya-svyaz.md)


---

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