> For the complete documentation index, see [llms.txt](https://docs.enate.net/enate-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enate.net/enate-help/francais/master.md).

# Work Manager

### Présentation de Work Manager

Work Manager est une application web multipages utilisée par les membres de l'équipe de prestation de services pour gérer les Tickets, les Cas et les Actions en cours dans le cadre des processus métier gérés.

Les utilisateurs de Work Manager sont les agents de service, les chefs d'équipe, les responsables des opérations et les cadres dirigeants. Work Manager propose un ensemble standard de vues permettant à ces utilisateurs d'effectuer leur travail.

Regardez cette vidéo pour un aperçu rapide de Work Manager :

{% embed url="<https://enate.cdn.spotlightr.com/watch/MTM2MTYzMA==>" %}

### Prise en charge des navigateurs

Work Manager est conçu pour prendre en charge les navigateurs suivants :

* Dernière version de Chrome (au moment de sa sortie)
* Dernière version de Firefox (au moment de la publication)
* Dernière version du navigateur Microsoft Edge, basée sur Chromium (au moment de sa sortie).


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