Validation of ABBYY Actions in Work Manager
After having scanned a document, ABBYY creates a score based on how confident it is in the quality of the scan. If the confidence score is above the threshold defined then no verification is required and it will process the data and complete the task. If the confidence score is below a certain threshold, human verification is required.

No Verification Required

If no verification is required, you will see a status message confirming.
Once processing is complete, the ABBYY Action will close.
Exported files will be attached to the Case and are visible in the Files Tab.
Note: if Output File Tags’ have been set then ABBYY will apply the output tag to all files which it processed, ready for use in downstream activities.
You can then mark the Action as complete.

Human Verification Required

The system will alert you if human verification is required:
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Additionally, a reminder text will display in the Info Card to reaffirm that manual verification must be completed in ABBYY before continuing:
Clicking on the ‘Verify’ button will take you to the ABBYY Verification Station where you can verify the scans of the documents and adjust information as necessary.
Note : A valid ABBYY FlexiCapture account with permissions to carry out verification in the chosen project will be required for full access.
Once you are logged in, you will be presented with ABBY FlexiCapture’s Verification Station screen where you can review and adjust information as necessary.
The Verification Station is made up of three sections:
  1. 1.
    The individual pages of the document to be scanned.
  2. 2.
    A close up of the original document to be scanned.
  3. 3.
    The Extracted Output - so the scanned version of the original document.
Text highlighted in yellow in the original document tab is the data ABBYY is unable to read. This is highlighted in red in the Extracted Output.
Certain characters like ‘i’ may also been highlighted Extracted Output section if ABBYY is uncertain about the scanned copy.
Once you’ve finished the manual verification, the screen will confirm this has been done but will note that there was an expectation which required manual intervention:‌
‌Once processing is complete, exported files will be attached to the Case and are visible in the Files Tab.
You can then mark the Action as complete in the Info Card.
Note: if Output File Tags have been set then ABBYY will apply the output tag to all files which it processed, ready for use in downstream activities.
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Outline
No Verification Required
Human Verification Required