# Enate contract documents

### Hosting the Enate Solution - the Enate Platform

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Hosting the Enate Solution - the Enate Platform
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### Enate Maintenance and Support

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Enate Maintenance & Support
{% endfile %}

### Where's My Data and How Is It Stored and Protected

There are two versions of this document, depending on whether you are using the most up-to-date version of Enate or older:

For those using the latest version of Enate, please refer to this document:

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For those still using older versions of Enate (i.e. version 24.1 or below), please refer to this document instead:

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Where's My Data
{% endfile %}

### Enate Sub-Processors

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Enate Sub-processors
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### Enate Order Template

There are two versions of the Order template: one is for use by Enate customers, and the other is for orders placed by an Enate partner. Here is the template for Enate customers (the partner version is here:  [Documents for Enate Partners](https://docs.enate.net/enate-contract-documents/documents-for-enate-partners)). Your Enate contact will create Orders using this template, adapted as needed to reflect your requirements.

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Enate Order Template (for customers)
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### Enate MSA

The Enate solution is supplied  using a Master Services Agreement, with requirements specified in Orders. Here is an example of the MSA currently used by Enate.

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