> For the complete documentation index, see [llms.txt](https://docs.enate.net/enate-2020-1-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enate.net/enate-2020-1-help/master.md).

# v2020.1 Help

## Hi, welcome to Enate v2020.1 Help

This is your one stop shop for learning about how to use Enate v2020.1.‌ Learning about Enate breaks out into a few different areas, depending on what you're interested in..

### ✨ **What's new in v2020.1**

This document highlights the updates and changes in functionality between v2020.1 and v2019.5 of Enate.

{% file src="/files/-MTGO6rBhd-2Q7js\_SxU" %}
v2020.1 Changes Handbook
{% endfile %}

### 🛠️ For Configurers and Business Analysts <a href="#for-configurers-and-business-analysts" id="for-configurers-and-business-analysts"></a>

Wanting to get up to speed with mapping and running your business processes in Enate? Check out the Builder help section here:

{% file src="/files/-MTtbJh1PoDfHbIWQEwA" %}
v2020.1 Builder Handbook
{% endfile %}

### 💻 For End Users

Work Manager is Enate's operations environment where service agents, Team Leads and Operations Managers go to manage and deliver service. In this section you'll find lots of explainers and videos teaching you how to use the software day-to-day.‌

Enate's Work Manager Help is available in 9 languages including Spanish, French, German, Brazilian Portuguese, Russian, Polish, Hungarian & Romanian:

{% file src="/files/-MTGNl9ejC7jWlJe0dpp" %}
v2020.1 Work Manager Handbook EN
{% endfile %}

{% file src="/files/-MT\_P0TxFNcFqpEzVlOy" %}
Manual Work Manager v2020.1 (ES)
{% endfile %}

{% file src="/files/-MT\_PchN6EGciTNJ4TM7" %}
Guide de Work Manager v2020.1 (FR)
{% endfile %}

{% file src="/files/-MT\_QtydECVkugMTdwVZ" %}
V2020.1 Handbuch für Arbeitsleiter (DE)
{% endfile %}

{% file src="/files/-MT\_QMw9gRLDoup\_1PaG" %}
v2020.1 Manual do Gerenciador de Trabalho (PTBR)
{% endfile %}

{% file src="/files/-MT\_QgpQFyNwWKARued7" %}
v2020.1 Руководство по Менеджеру работ (RU)
{% endfile %}

{% file src="/files/-MT\_QCjpwMvfO1\_jDaTF" %}
v2020.1 Podręcznik Work Manager (PL)
{% endfile %}

{% file src="/files/-MT\_PxTxYZomiPdNSv9o" %}
v2020.1 Work Manager – Kézikönyv (HU)
{% endfile %}

{% file src="/files/-MT\_QYAn7IUrYVupeJsh" %}
v2020.1 Ghidul Work Manager (RO)
{% endfile %}

### 🔗 **API Changes**

This document details how any modifications to how Enate APIs are called

{% file src="/files/-MTGOGDEUXpqwzrbp7Sb" %}
v2020.1 API Changes Handbook
{% endfile %}

### 📝 Breaking Changes

See the document below for any feature changes in v2020.1 which may result in breaking changes in your implementation.

{% file src="/files/-MTGOM8gJMTeQqCLpOgu" %}
v2020.1 Breaking Changes Handbook
{% endfile %}

### 📙 Warehouse Database Data Dictionary

Here's a document which gives you an overview of the tables in the Data Warehouse Database for Enate version 2020.1. The document is there to support Developers/Analysts querying the Enate warehouse for MI, to help them understand how the tables join and where/how data is stored.&#x20;

{% file src="/files/-MTGOT090n7\_RiJvY4WI" %}
v2020.1 Warehouse Database Data Dictionary
{% endfile %}