# Hi, welcome to Enate Help

{% embed url="<https://enate.cdn.spotlightr.com/watch/MTU5NzkyMA==>" %}

Here's a breakout of the various sections of Enate's online help and what you'll find in them..

### :computer: Work Manager - For End Users

Work Manager is Enate's operations environment where service agents, Team Leaders and Operations Managers go to manage and deliver service. In this section you'll find lots of explainers and videos teaching you how to use the software day-to-day.

Enate's Work Manager Help is available in 9 languages including [Spanish](https://docs.enate.net/enate-help/v/espanol/), [French](https://docs.enate.net/enate-help/v/francais/), [German](https://docs.enate.net/enate-help/v/deutsch/), [Brazilian Portuguese](https://docs.enate.net/enate-help/v/portugues/), [Russian](https://docs.enate.net/enate-help/v/pusskii/), [Polish](https://docs.enate.net/enate-help/v/polski/), [Hungarian ](https://docs.enate.net/enate-help/v/magyar/)& [Romanian](https://docs.enate.net/enate-help/v/romana/).

{% content-ref url="work-manager/work-manager-2021.1" %}
[work-manager-2021.1](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1)
{% endcontent-ref %}

### :tools: Builder - For Configurers and Business Analysts

Wanting to get up to speed with mapping and running your business processes in Enate? Check out the Builder help section here.&#x20;

{% content-ref url="builder/builder-2021.1" %}
[builder-2021.1](https://docs.enate.net/enate-help/builder/builder-2021.1)
{% endcontent-ref %}

### :chart\_with\_upwards\_trend: For Analysts & BI Developers

Enate's Work Manager provides you with embedded reporting capabilities, driven by [Microsoft's Power BI reporting platform](https://learn.microsoft.com/en-us/power-bi/), which gives you lots of additional information at your disposal to gain new insights and support for your business operations. Check out this section to see the standard Reports available to you in the system.

{% content-ref url="work-manager/work-manager-2021.1/reports" %}
[reports](https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/reports)
{% endcontent-ref %}

If you want to know more about the information available in the Data Warehouse for creating your own BI, check out this  Check out the BI section to view details of the Data Dictionary, with field data types and definition. This also highlights foreign and primary keys to join tables on.

{% content-ref url="enate-bi" %}
[enate-bi](https://docs.enate.net/enate-help/enate-bi)
{% endcontent-ref %}

&#x20;

### :zap: For Integrators

**Enate Integration Services** - Enate has teamed up with one of the leading iPaaS vendors [SnapLogic](https://www.snaplogic.com/) to offer iPaaS as part of the Enate platform for clients that do not already have their own iPaaS, or are seeking a more business user friendly solution.

{% content-ref url="integrations/enate-integration-services-powered-by-snaplogic" %}
[enate-integration-services-powered-by-snaplogic](https://docs.enate.net/enate-help/integrations/enate-integration-services-powered-by-snaplogic)
{% endcontent-ref %}

Additionally, Enate has an extensive library of APIs, Webhooks, and integration capabilities with RPA & OCR systems.  Check out the Enate Integrations section for information on this as well as Enate's extension points like Custom Card code.&#x20;

{% content-ref url="integrations/enate-integrations" %}
[enate-integrations](https://docs.enate.net/enate-help/integrations/enate-integrations)
{% endcontent-ref %}

### :rocket: For Implementers

Information for Enate implementation and Academy Training

{% content-ref url="implementation/enate-implementations-2" %}
[enate-implementations-2](https://docs.enate.net/enate-help/implementation/enate-implementations-2)
{% endcontent-ref %}